Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Excellent purchase
on July 17, 2024
Posted by: Anonymous
from El Paso Tx
Was a present from my husband had a for a month love it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
the whole thing, & every thing about it, ROCKS!!!!
on July 17, 2024
Posted by: Theater Room
from Anywhere
Best DANG way to watch tv, & movies. Nothing COMPARES. thousand's of tv shows, & thousand's of movies, to watch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on July 16, 2024
Posted by: Ginnyk
from Pittsburgh, PA
I Purchased this about a month ago to replace my old one
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Helped speed up our streaming tv
on July 16, 2024
Posted by: ATX Gma
from Austin
Will definitely purchase more Roku products including a new TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Upgrade replacement
on July 16, 2024
Posted by: Cam Ren
from Las Vegas NV
I had my first Roku for quite a while and it was time for an upgrade. It's smaller and more efficient than the other and easy to use. I'm satisfied with the purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Remote
on July 16, 2024
Posted by: Anonymous
from Baton Rouge, Louisiana
There is no way to control sound. You have to use two remotes
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 4, 2024
Hello Yolanda, we appreciate you choosing our products and sharing your thoughts. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Good product
on July 16, 2024
Posted by: Robert
from Bolivar, mo
I’m glad I bought it, not much cost a lot of value!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Nice
on July 16, 2024
Posted by: JAP2
from Pennsylvania
Bought it when I was getting rid of cable lots of neat shows to watch just wish I could get the full Fox News with live shows on it. I need a cable provider to get it.
I would recommend this to a friend!
Written by a customer while visiting roku.com