Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Everything about it is amazing
on July 18, 2024
Posted by: Suzanne E
from Vancouver Washington
Happy I bought it.....we needed it for our older tv ....took just a couple of minutes and we were all set up
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good things to say about the system but
on July 18, 2024
Posted by: Brian Wilson
from Battlefield Mo
I am totally happy with Roku except when I want to add or delete something.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent device
on July 17, 2024
Posted by: Farmer
from Addison, Maine
Converting from traditional cable to Roku has been a great decision.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy-to-use
on July 17, 2024
Posted by: Anonymous
from Neenah, Wisconsin
I have a roku tv in the living room but just a smart tv in the bedroom. This was the perfect solution. It's easy to use and with the familiar features of the roku tv, my wife likes it too
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I have thoroughly enjoyed it
on July 17, 2024
Posted by: Audrey
from Winston Salem NC
I've bought 2 thinking of doing all my rooms need to be little more teck savey.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product.
on July 17, 2024
Posted by: Terri30
from Illinois
I was hesitant to purchase this device because of bad experiences with shoddily made electronic products I have bought in the past, but this product is fantastic. It performs as advertised, and is super easy to install and setup. Simple remote control, and easy to understand instructions. Allowed me to finally be able to cut the cord with cable. Reasonable purchase price too. If you are on the fence, don't hesitate to purchase this product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Hard to navigate through features wanting to watch
on July 17, 2024
Posted by: Anonymous
from California
I bought this a few months ago but this doesn’t work smoothly anymore I like the older version it gives a customer freedom to navigate and see free movies this one you have to subscribe to major movie sponsors.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, Charlotte. We appreciate you sharing your input! To see more free movies and channels, check out this article: https://www.roku.com/blog/free-movies-channels-roku. If you have questions or issues with your Roku, you can contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on July 17, 2024
Posted by: Phyllis
from North carolina
Easy to set up and use, we love it and use it every day
I would recommend this to a friend!
Written by a customer while visiting roku.com