Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Extremely affordable.
on July 22, 2024
Posted by: HKR Speed
from Indio, Ca
Has made my old dumb TV's Intelligent! I even have a smart one that I prfer to use Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
New to Roku.
on July 21, 2024
Posted by: Susie
from Ky
I bought the Roku a month ago to replace my cable box. There is a lot there to uncover. It is not the most user-friendly device I have ever seen, but if I ever it, I think I will be extremely happy.
Written by a customer while visiting roku.com
Customer Rating
4
Nice options
on July 21, 2024
Posted by: TV Luvbug
I bought it a few months ago. So far so good. Nice options
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 21, 2024
Posted by: Danielle
from Boise
I like the Roku and the quick response manner in which it works
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
ANOTHER Roku Express Failed!!!
on July 20, 2024
Posted by: Patrick
from South Hadley, MA
I am on my 3rd Express and it has just died. I get maybe about a year out of one and then they die. I would expect better.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 2, 2024
Hi Patrick, Thanks for sharing! What specific issue do you have on your device? Please visit us online at support.roku.com/contactus to contact our customer support team so that we can assist. Your satisfaction is our priority. Thanks! Roku Customer Advocate.
Written by a customer while visiting roku.com
Customer Rating
4
Roku Express
on July 20, 2024
Posted by: Kimd
from Living room
Good product, lots to choose from. But, the remote is lacking. It needs to add the channel buttons and volume button so there’s less switching between the tv remote and the Roku remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
New life to my old(er) TV
on July 20, 2024
Posted by: Eljan44
from Cincinnati
Wanted to connect my old tv in my workshop but had now way to add an antenna or run a tv cable there, and the tv has no WiFi capability. My only solution was to get a Roku connector and voila, now I have a smart tv in my workshop, and did not have to purchase a new tv!! Happy I went the Roku route.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy set up
on July 19, 2024
Posted by: Just a Dude
from Texas
Pleased with how smoothly the set up and installation went.
I would recommend this to a friend!
Written by a customer while visiting roku.com