Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,862 Reviews)
Open Ratings Snapshot
Rating breakdown 1,862 reviews
5 Stars
1,525
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Pros & Cons
on December 20, 2024
Posted by: Deborah Dougherty
I like everything about my new Roku Express, with the exception of my new 'remote control', which has no 'Voice' feature included in it. Otherwise, all is well.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Love my Rokus
on December 20, 2024
Posted by: Sarah F
Works great. My only complaint is it doesn’t have headphones, but I don’t really need them at that TV.
Two words for the I will stay with Roku: Classic Reel. Roku is the only streaming device that has it. I need my old movies.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on December 22, 2024
Posted by: Angela P
Easy to use and had everything. I love all the free stuff they offer. It's great that roku allows you to personalize it exactly how you want to maximize the tv watching experience
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great great great
on December 22, 2024
Posted by: James M
Love it , easy to mirror, works great!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
This is the best product ever
on December 22, 2024
Posted by: samrawi h
It has everything you need including CNN the best Roku express ever.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I enjoy it
on December 22, 2024
Posted by: Charlita R
I like ROKU is clear and plenty enough to watch movie easy to navigate.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works well, easy to set up.
on December 23, 2024
Posted by: Vern S
Roku is easy to set up, has lots of options. Allowed me to access PBS Passport. Roku should offer basic fast internet access at a reasonable price with no contract and many users would dump established expensive, overpriced cable TV rip off providers.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works Great
on December 23, 2024
Posted by: Jay G
I continue to buy Roku products because they are inexpensive and very reliable
Written by a customer while visiting roku.com
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