Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Cost effective TV
on October 19, 2024
Posted by: Lester M
Ditch the cable monthly fees get the Roku! You’ll thank me!
Written by a customer while visiting roku.com
Customer Rating
4
Good item
on October 18, 2024
Posted by: Cleo A
Works well and I’m glad to have it. Just 2 things: for older eyes, I wish the guide was in a bit larger print. I also wish the remote had backlighting.
Written by a customer while visiting roku.com
Customer Rating
5
Great investment!
on October 18, 2024
Posted by: Lucy B
The Roku was one-of the best decision that I could have made, it met all of my expectations and more. The Rocu has all the news, sports, weather and movies you need at your fingertips. You also get plenty of channels and intertainment while saving money! Love it.
Written by a customer while visiting roku.com
Customer Rating
5
on October 18, 2024
Posted by: Stephanie F
Much easier to navigate and has more features than my fire stick did.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on October 18, 2024
Posted by: Tim M
Recently installed a second TV and needed a simple method to connect it to streaming services. Roku Express fit the bill. Simple to connect and setup. Only took a few minutes. We now can enjoy streaming TV in multiple rooms of our home.
Written by a customer while visiting roku.com
Customer Rating
5
on October 18, 2024
Posted by: Eustacio V
Easy to use , works on my old Samsung tv , it makes the tv a smart tv again
Written by a customer while visiting roku.com
Customer Rating
3
Less buttons
on October 9, 2024
Posted by: Margaret51
from New York
I bought this yesterday and no on and off button and no mute button! I have an old one and it at least has a on and off button!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 21, 2024
Hi Margaret, we appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Nice
on October 3, 2024
Posted by: Judie
from Missouri
I like the variety of different movies and it's easy to navigate.
I would recommend this to a friend!
Written by a customer while visiting roku.com