Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on February 10, 2026
Posted by: Maria B
I love Roku. I am new to streaming devices.But for being the first one I have decided to use.Its a really good one.
Written by a customer while visiting roku.com
Customer Rating
5
Winning
on February 9, 2026
Posted by: CJROSE
Roku is the best of all streaming devices. Simple to use. Quick to set up. A whole lot of programming choices.
Written by a customer while visiting roku.com
Customer Rating
5
Very satisfied.
on February 8, 2026
Posted by: David W
Love it. Better than satellite, so much to choose from.
Written by a customer while visiting roku.com
Customer Rating
5
on February 8, 2026
Posted by: Tamika W
Easy to use and updates on its own. The only downside is when it updates you have to sign into your apps again once the download is complete.
Written by a customer while visiting roku.com
Customer Rating
5
on February 8, 2026
Posted by: Migdalia Taina F
Great purchase My family loves it. And it was relatively inexpensive. Thank you
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use!
on February 7, 2026
Posted by: Briette S
The whole setup process was flawless. So quick and effortless.
Written by a customer while visiting roku.com
Customer Rating
5
on February 7, 2026
Posted by: Kathleen G
I like the ease of installation and the ease of usage.
Written by a customer while visiting roku.com
Customer Rating
5
on February 7, 2026
Posted by: Michelle D
I will never go back to cable. I can’t believe how great this product is.
Written by a customer while visiting roku.com