Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Works Great
on November 29, 2024
Posted by: Zelma C
I heave used this for a few years now.. II love it
Written by a customer while visiting roku.com
Customer Rating
5
on November 29, 2024
Posted by: Edward P
Channels on remote would be excellent. Or remote channels suck as previous channel.
Written by a customer while visiting roku.com
Customer Rating
5
Seamless
on November 29, 2024
Posted by: Pat P
The Roku Express was so easy to install and set up and I just love leaving it plugged in even when we are not using it. Changed the game for us.
Written by a customer while visiting roku.com
Customer Rating
4
A sound message
on November 29, 2024
Posted by: Marvin Postmus
Every thing will be working just fine and then the sound does not synchronize with the picture
Response from roku.comBy Bernie, Roku Customer Advocate, November 29, 2024
Hi Marvin. Thanks for sharing! We advise checking the running software version of the device by going to Settings > System > Software update. After this, restart the device by going to Settings > System > System restart.
In addition, if this happens to one channel, you can uninstall, restart the device, and reinstall the channel. If the issue persists, don't hesitate to contact us at support.roku.com/contactus to connect with an agent who can assist.
Happy Streaming!
Roku Customer Advocate
In addition, if this happens to one channel, you can uninstall, restart the device, and reinstall the channel. If the issue persists, don't hesitate to contact us at support.roku.com/contactus to connect with an agent who can assist.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
ROKU
on November 28, 2024
Posted by: Victor A
Simple the best. My kids and grand-kids just love it and at a very affordable price.
Written by a customer while visiting roku.com
Customer Rating
5
Easy set up and works great
on November 28, 2024
Posted by: Zelma C
very easy set up and if you are registered already it is ready to go in about 4 minutes.
I recommend
I recommend
Written by a customer while visiting roku.com
Customer Rating
5
on November 27, 2024
Posted by: Linda W
Wish I had purchased sooner.
Didn't know what I was missing. Now I know. Love it!!
Didn't know what I was missing. Now I know. Love it!!
Written by a customer while visiting roku.com
Customer Rating
5
I love my Roku
on November 25, 2024
Posted by: Rebecca S
I have an older TV that is not a smart tv, so finding a system that was affordable and could work for streaming was crucial. I researched for days on which ones would work best, and after doing that and asking family & friends, Roku was the best option. I am so glad I decided to get one! It is so simple and easy to operate and the setup took 30 minutes tops. It was so nice and easy and I love how smooth it operates. I highly recommend Roku!
Written by a customer while visiting roku.com