Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Easy to navigate
on July 23, 2024
Posted by: David
from Texas
I bought this a month ago and I am very happy with my results
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku review
on July 23, 2024
Posted by: davers
from Anna ohio
Works well except I thought I was getting one with tv control. The other 2 I have the volume control on the remote do not work very well. It is the only bad part of the product
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on July 23, 2024
Posted by: Clint
from Nc
Works well just like the other ones. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Amazing product!
on July 23, 2024
Posted by: m noel
from Tucson, Az
We have a very old tv and our Roku made it useable. Plus, our 1 year old threw the remote in the toilet(gross but I cleaned it dw) but it still works! And even if it didn’t the app is great too;)
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Easy to use features.
on July 23, 2024
Posted by: Boony
from La Plata, MD
It's almost a perfect buy. I should have bought the one with the Amazon feature but it's still a good buy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
On 6 tvs work perfect
on July 23, 2024
Posted by: robert faulk
from Summerville sc
I have this on all of my TVs. It’s been 5+ years. I wish I would’ve had it for the last 20 because it’s perfect.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great Addition to My Home
on July 23, 2024
Posted by: Idonotknow
We had been needing a way to stream in an organized way without feeling spied upon. I like the roku device with our own tv. Many channels are free with lots of genres. We have apps we already pay for that we enjoy. I would like to skip adds ot have then mute automatically.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on July 23, 2024
Posted by: Sandy
I’m still getting accustomed to use. Wish it allowed for memory on Home Screen to navigate to favorite channels.
Response from roku.comBy Bernie, Roku Customer Advocate, October 22, 2024
Hi there. Thanks for your input! We always ensure good service to our valued Roku customers and are here to help. You can add your channels to your favorites on the home screen by Highlighting the channel > Press the star button of the remote > Add to favorite. You will notice on the home screen that the channels that have been added to favorites will be on the top list of the channel tile.
If you have questions or issues with your Roku, don't hesitate to give us a shout at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate
If you have questions or issues with your Roku, don't hesitate to give us a shout at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com