Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Good value
on July 18, 2024
Posted by: Brian
from Michigan
Bought Roku as first streaming tool. Good value for money
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Wors great and great features
on July 19, 2024
Posted by: Lostwages11
from Las Vegas
This is my 2nd Roku and I love them. Works great except the remote doesn't always work
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great but no voice command
on July 19, 2024
Posted by: Phil
from Boston
It is great; however, it has no Voice Command. It also doesn't have the capability of finding a movie for me.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 2, 2024
Hi Phil. Thanks for sharing! Please be advised that the Roku Express includes a simple remote, which doesn't have TV control buttons (power and volume) or a pairing button. You need to insert fresh batteries or remove the battery pull tab, and your remote will be ready to use immediately. If you want a Roku remote with voice command and TV control buttons, purchase it separately. And yes! The Roku voice remote is compatible with Roku Express. Should you have a question about your Roku device? Contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Works good
on July 19, 2024
Posted by: Carroll56
from Bucyrus, OH
We have had it for about two month very satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great stuff
on July 19, 2024
Posted by: Living room
from Pleasant prairie wisconsin
Have one on all 5 of our tvs and they are great so glad we have them
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on July 19, 2024
Posted by: Diane
Very happy with my new Roku!
Crystal clear picture and much less expensive than buying a smart TV
😉
Crystal clear picture and much less expensive than buying a smart TV
😉
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Overall Good Product
on July 19, 2024
Posted by: John
from Jewett City, CT
I bought the Roku a few months ago and enjoy it. I was disappointed with how many movies are not free, but that could be out of the Roku policies.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Poor guide
on July 19, 2024
Posted by: Eeebow
Not happy with the channel guide. There is no way to jump channels without doing a search for each station.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 28, 2024
Hi there! Thanks for taking a moment to share, and we appreciate your feedback nonetheless. If there is anything we can assist you with, please don't hesitate to reach out at http://support.roku.com/. In the meantime, we will pass this along to the product team. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com