Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,860 Reviews)
Open Ratings Snapshot
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4 out of 5
4
I got rid of expensive tv satellite coverage!
on July 11, 2024
Posted by: ABL9
from Arkansas
I bought this over a month ago after researching my options. It was simple to hook up and has more free channels than I could ever watch as well as other channels I can subscribe to! My only complaints are it times out when I've been watching a long time or I leave the room and it's a hassle to start at the beginning and find the show again. Also it's hard for me to navigate and find what I'm looking for. (I don't have the one with the voice control)
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Felicia
on July 11, 2024
Posted by: Felicia
from NC
I love mine I use it everyday andine children loves it too.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good coverage.
on July 11, 2024
Posted by: Lee46
from Otis, Kansas
Roku gives access to many channels I would not otherwise have. It gives good value many networks and makes television worth watching.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good features
on July 11, 2024
Posted by: Rick
from Atlanta
Bought for my vacation and felt like I never left home
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Works very well
on July 11, 2024
Posted by: Anonymous
from Lees Summit Missouri
I switched from a firestick to the Roku because the Roku just performs better in all aspects except for you can't control the volume of your TV with the Roku remote. Other than that it's so much better in every way.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku's the best
on July 11, 2024
Posted by: Daisybaby_912001
I have bought 4 of these devices and love them all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Does what I need, great price
on July 11, 2024
Posted by: Anonymous
from Sioux City Iowa
Easy to use and portable. Good value for $. Wish it tried to sell me fewer Roku services all the time/at setup but o stall gets me to my apps without trouble and portable/slick.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
GOOD MOVE
on July 11, 2024
Posted by: DIDO
from WEST MONROE LA
WORKS BETTER THAN CABLE GLAD I SWITCHED TO STREAMINGG
I would recommend this to a friend!
Written by a customer while visiting roku.com
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