Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Great
on January 7, 2025
Posted by: Kat B
I’m so pleased with Roku. I rented a furnished house with an old tv, couldn’t get anything to stream. Now with Roku, I can easily watch what I want. And live TV was a surprise, fun to watch random shows while I multitask.
Written by a customer while visiting roku.com
Customer Rating
5
Roku express
on January 7, 2025
Posted by: Darryl O
Very easy to install and use price was great if you don’t have a tv that has it installed this is great to use
Written by a customer while visiting roku.com
Customer Rating
4
Roku 👍
on January 7, 2025
Posted by: Dawn B
I would give it 5 stars except for the fact that tge 1st one I bought didn't connect to my wifi. It was frustrating, but when I hooked the 2nd one up it connected right away! Very easy to use!
Response from roku.comBy Bernie, Roku Customer Advocate, January 8, 2025
Hi Dawn, thanks for sharing! Do you see any error messages on the screen? Regarding your problem with the device not connecting to the internet, you can reset your network connection. Go to Settings > Advance system settings> Network connection reset > Reset connection to reset. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Bernie, Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Consistently Good Service
on January 6, 2025
Posted by: Kim G
After 7 years of owning a Roku I needed to get a new one with newer technology. I’ve found this Roku to be consistently reliable and have had no problems with it.
Written by a customer while visiting roku.com
Customer Rating
5
on January 6, 2025
Posted by: Rosa H
I am very please with my Roku, very excited about the many options I have to watch so much different things.
Written by a customer while visiting roku.com
Customer Rating
5
Roku movies
on January 6, 2025
Posted by: Robert S
The way some people are foodies I'm the same with movies I've been watching my favorite movies and TV shows sense I hooked my roku up I've even found movies I never seen before it's awesome
Written by a customer while visiting roku.com
Customer Rating
5
Best thing I’ve purchased all year!
on January 4, 2025
Posted by: Paris S
Was about to buy a smart tv until I realized I could just buy this for a significantly cheaper price and turn my tv into a smart tv. Genius creation. Love the live tv.
Written by a customer while visiting roku.com
Customer Rating
5
Can't live without it!
on January 4, 2025
Posted by: Kay M
I've added this easy device to all our smart tvs. The remotes that come with the new smart tvs can get very confusing at times especially if you have other devices attached to it. The Roku device is intuitively designed so as soon as you set it up (which is super easy), you're ready to go, no instructions needed.
Written by a customer while visiting roku.com