Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Customer Rating
1
Terrible
on July 18, 2020
Posted by: kizzle95
from New York
The battery doesn't last more than 2 hr. One of the headphones won't turn on which means I cannot use them. It is a very big disappointment. I had high hopes for them and now I am disappointed I bought them.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer at Customer Support, Customer Support, August 17, 2020
Try doing the steps in our Battery and Charging Guide to see if it helps. https://bit.ly/3eq8drE
Written by a customer while visiting jbl.com
Customer Rating
3
Their ok
on August 14, 2020
Posted by: ldrrp
Terrible quality with high volumes and dubstep. compared to airpods. At $59 less I guess its ok but i may want to buy airpods instead since they are smaller.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Easy controls
on August 15, 2020
Posted by: Anonymous
from Newport Beach, Ca
I just recently bout my ear buds and Im really happy with them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Trash
on August 26, 2020
Posted by: Lna1
The battery last an average of 3 hours.Is not a good investment.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 28, 2020
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. The maximum playtime is 5 hours on a normal volume. You would get less than 5 hrs if you're listening to a high volume with bassy tracks/genre. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
on August 29, 2020
Posted by: Anonymous
from Madison wi
I bought last week and I'm very happy I recommend to my friends
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Good sounding, comfortable buds, but not perfect
on September 4, 2020
Posted by: sliberty
from East Brunswick, NJ, United States
[This review was collected as part of a promotion.] I generally prefer the sort of earbuds that go into the ear canal. I find they are more secure in my ears and provide more consistent sound. These are more like the Apple buds, with a similar design, and it is taking some time for me to get used to them. They are very light and very comfortable in my ears, but I still feel like the left bud should be deeper and tighter in my ear. But putting that aside (this is just my preference really), they are very easy to wear for long periods. They also sound very clear and tight, but the bass could be a bit more powerful (I feel that I have to compensate with iPhone eq settings). "Pure Bass" is a bit of a marketing only thing - nothing stellar about the bass response. Also, I find it a little tricky to pull them out of the case (they are hard to grab onto), but you get used to that I guess. One big thing missing is volume control - according to the Quick Start Guide, there are no touch controls for volume, so you will have to manage that from your source device (phone, tablet, whatever). Would I recommend them? Yes and no - they are a mixed bag.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing quality
on September 4, 2020
Posted by: Panecs
from California
[This review was collected as part of a promotion.] The quality on this product is extraordinary and id recommend them to everyone
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound
on September 5, 2020
Posted by: Frankie9592
from Wellston, Oklahoma
[This review was collected as part of a promotion.] I really like the sound these produce. Pretty descent noise canceling and very comfortable fit (even though the left bud doesn’t fit in my ear very well, it wants to fall out. Right side fits perfectly). The control buttons (play, pause, skip) are easy to
find and use. Pretty decent battery life. The charging case is sleek and smooth and fits nicely in my pocket. I can have them in my ears for a few hours and forget they’re in my ears. I like that i can use one earpiece while one is charging.
find and use. Pretty decent battery life. The charging case is sleek and smooth and fits nicely in my pocket. I can have them in my ears for a few hours and forget they’re in my ears. I like that i can use one earpiece while one is charging.
I would recommend this to a friend!
Written by a customer while visiting jbl.com