Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Customer Rating
5
Fits my ears perfectly
on December 9, 2021
Posted by: hudiejb
from Lubbock, TX
I have smaller ears and finding wireless headphones that fit and not fall out is a struggle. The sound is good. They were easy to pair and the controls are simple.
Written by a customer while visiting jbl.com
Customer Rating
3
Not bad
on December 13, 2021
Posted by: Rasneko
from Eugene Oregon
These are pretty good ear buds. I can only wear them for a little while until they start hurting my ears but AirPods do the same. I’m pretty satisfied with the purchase but was super bummed to find that they take another charger style. That’s one more charging cable I have to pack. Very disappointing.
By Customer Support, December 14, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS Headphone did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
Good earbuds but bad build quality
on December 14, 2021
Posted by: Bobby117
from Cleveland
Pretty nice earbuds when I first got them. But when I bought it the right earbuds rubber part that goes in your ear was peeling off. Now they're both almost completely peeled off after a a couple months, and I take care of them. It hurts to have in your ear for long now.
And my right bud won't connect anymore. I know that a common thing to happen, but I tried everything I could find and it doesn't work. The right bud is just dead and doesn't even blink besides when it in the case
By Customer Support, December 15, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 225TWS. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Love it
on December 15, 2021
Posted by: NHCh
from Hawaii
Had it couple weeks.. works great! Personalized image came out great! Love it
Written by a customer while visiting jbl.com
Customer Rating
2
good sound as far as I can tell.
on December 15, 2021
Posted by: climber101
from greenfield ma
they don't stay in my ears very well, need constant adjustment, sometimes they just pop out.
By Customer Support, December 15, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Great clarity
on December 17, 2021
Posted by: Manjoe
from Maryland
Clean sound that you would expect from JBL but there is the lack of bass in them.
By Customer Support, December 18, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that bass output of our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1
Not really happy
on December 21, 2021
Posted by: Mill77799
Fits good but only get 3 to 4 hour of play on headphones .
Would like them to exchange
Would like them to exchange
By Customer Support, December 21, 2021
We appreciate the feedback that you've provided us with our products. The battery life of our JBL Tune 225TWS varies from the volume level and music content. We'd like to work with you directly to get some information and troubleshoot the issue that you're experiencing with our products and If you've had this product for less than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
on December 21, 2021
Posted by: mbaldwnn
Great sound quality. Sometimes an awkward fit in my ears
Written by a customer while visiting jbl.com