Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Customer Rating
5
Comfort and sound are amazing!
on September 23, 2021
Posted by: Donna R
from Denton Texas
[This review was collected as part of a promotion.] Comfortable, easy to us and fantastic sound! I have have small ears and have a hard time finding any ear buds/ear phones that fit. Great sound and fit equal my favorite new listening experience. Easy to pair with my phone! Love them!’
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
WORTHLESS
on September 23, 2021
Posted by: beau0228
from louisiana
My wife and kids bought me these for Fathers day this year 2021, lets just say the right ear bud quit working 2 weeks ago and no one can her me on the left one. Should have went with beats or bose, I just hate they wasted money on these worthless ear phones
No, I would not recommend this to a friend.
By Customer Support, September 23, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Tune 225TWS. We would also like to gather more information so we can check your options if needed. Please contact customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Best earbuds for a good price
on September 24, 2021
Posted by: Joseph
from Belmont,CA
[This review was collected as part of a promotion.] These earbuds are great! They have excellent sound. And you can wear them for long period of times with out discomfort. The battery life is perfect. Not good for jogging though. Or other forms of exercise.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Overall, I really like the JBL Tune 225TWS! but...
on September 24, 2021
Posted by: rlmoyer
from Chicago, IL
[This review was collected as part of a promotion.] ...there are a just couple things that could be better.
First off, fit is always very personal, everyone’s ears are different, but these fit great for me. I had no soreness, they stayed in well, but for my boyfriend, they made his ear sore quickly.
I use these for casual listening, like for background music or books/podcasts. The sound is pretty decent for an open air earbud, not super high-fidelity. There’s not much bass, but I wouldn’t have expected that from these earbuds before I used them either. If there isn’t much background noise, I am able to listen with the volume turned down very low, but even when going on a run down the streets of a busy city, I never had to turn the volume extra loud to hear what I was listening to. My boyfriend found it too quiet, but he’s one to listen to things really loud (in my opinion).
Phone calls are great, but only when using both earbuds. I usually only have one in and that made it much more difficult for the other person to hear me, but I could still hear them well.
I gotta say, these are extremely easy to use. They immediately connected to my phone, connect easily to each other. I also like the fact that the buttons are very soft press, so not as easy to accidentally press as a touch control, but you don’t need to shove the bud in your ear to press it like others I’ve used.
These look really premium, the earbuds and the case both. The earbuds look sleek in and out of your ear. The matte finish of the case gives off a classy silicone feel, but it’s just matte plastic, which was a little disappointing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Great until one quit working
on September 25, 2021
Posted by: CWhit
from Oklahoma
They sound pretty good and are comfortable, but after only a couple hours use, one earbud will no longer charge so it's dead. I barely got any use out of them and giving a poor rating because of the quality.
No, I would not recommend this to a friend.
By Customer Support, September 26, 2021
Thanks for taking the time in providing your feedback. We’re sorry to hear that our JBL Tune 225TWS didn't meet your expectations. This device has a 1-year warranty from the purchase date. If you have issues with our portable products, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Good quality of the print
on September 29, 2021
Posted by: makiger
from New York
The earbuds are little big but the sound quality is good
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing sound quality.
on October 4, 2021
Posted by: Wierd0Child
To be honest i thought this product was amazing and I was correct.
Written by a customer while visiting jbl.com
Customer Rating
4
I love them!!!
on October 5, 2021
Posted by: Michi34
from Miami, FL
Really nice product, amazing color and size, I only don't know how to register the product in the app but the rest it's great
Written by a customer while visiting jbl.com