Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Customer Rating
3
Basic earbud with the JBL quality
on September 6, 2021
Posted by: LalaV77
from Georgia
[This review was collected as part of a promotion.] Pros:-Easy to pair, Sound is good/clear for music and phone conversations, long battery life.
Cons: No noise cancelling (I knew when ordering that there wouldn't be), a little “loose” in the ear, not waterproof/sweat proof from what I could tell.
Cons: No noise cancelling (I knew when ordering that there wouldn't be), a little “loose” in the ear, not waterproof/sweat proof from what I could tell.
I would recommend this to a friend!
By Customer Support, September 8, 2021
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
4
Pleasantly surprised
on September 7, 2021
Posted by: Seppy12
from West Valley - Arizona
[This review was collected as part of a promotion.] These 225tws were better than expected. The fit of these is excellent! They fit and hold in my ears better than the other "White" brand of earpods. The Sound was good but not as Bass filled as I was hoping for. The Mids and Highs were clear and crisp. If I was just listening to a podcast they were great. Average listening time from a full charge is about 5 hours. Calls with these buds were good and the people on the other end stated that I could be heard well with little to no back ground noise. The case is a good size but with larger digits it was a bit challenging retrieving the earbuds from the case.
Over all these earbud sound good but are not as bass filled as I wish they were. The fit is great and the hold in my narrow ear spaces was the best yet.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
a good pair of earbuds that you will like
on September 7, 2021
Posted by: Arty
from Loma Linda,CA
[This review was collected as part of a promotion.] I got these earbuds a couple of weeks ago and started to use them almost every day. There are a couple of things that I really like, yet these are not perfect earbuds, and I will explain why later...
I'll tell you what I like and don't and hope it will help you make an excellent choice.
The charging case has a premium look: matt finish plastic which keeps your earbuds in place with strong magnets, the thing works perfectly, and I enjoy the click when open or close the case. There are led lights inside the case that shows the charge level, and also, when in pairing mode, one of them will blink. It is not bulky and can easily fit in my pockets.
It doesn't have any eartips or fins, yet it has a universal fit. The earbuds would stay on my ears whether I walk .work-out in the gym, or lay on my couch. After you put it, you'll forget you have it in your ears ...
Phone calls are good but not excellent. When I use my android phone, I noticed that the call quality is better than with the apple phone. Though the connection is excellent and will never drop, sometimes the call quality is not perfect compared to other earbuds I use for phone calls. The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple.
The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple .
I'll tell you what I like and don't and hope it will help you make an excellent choice.
The charging case has a premium look: matt finish plastic which keeps your earbuds in place with strong magnets, the thing works perfectly, and I enjoy the click when open or close the case. There are led lights inside the case that shows the charge level, and also, when in pairing mode, one of them will blink. It is not bulky and can easily fit in my pockets.
It doesn't have any eartips or fins, yet it has a universal fit. The earbuds would stay on my ears whether I walk .work-out in the gym, or lay on my couch. After you put it, you'll forget you have it in your ears ...
Phone calls are good but not excellent. When I use my android phone, I noticed that the call quality is better than with the apple phone. Though the connection is excellent and will never drop, sometimes the call quality is not perfect compared to other earbuds I use for phone calls. The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple.
The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple .
It has 25 hours total battery life; though it advertised 5 hours for earbuds, I could only get 4 hours maximum, maybe because I like to increase the volume to maximum.
Unfortunately, these earbuds are not supported by the JBL headphones app., so you cant control the EQ or update the firmware, change the touch controls, etc...
However, when I look at the price, I can't ask more. These are affordable earbuds that deliver good sound and an excellent fit. If you are low on a budget, these are a perfect choice for any occasion...
However, when I look at the price, I can't ask more. These are affordable earbuds that deliver good sound and an excellent fit. If you are low on a budget, these are a perfect choice for any occasion...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL does it again!
on September 8, 2021
Posted by: Neuty22
from Scottsdale, AZ
[This review was collected as part of a promotion.] Great sound out of these air buds at a great price! Easy to use/pair, the charge on them last fairly long. The only downfall in my opinion is the size of the air buds. I prefer the black color then the other guys white, I just wish they were a bit smaller.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Tune 225tws
on September 9, 2021
Posted by: KLN_IT
from Texas
[This review was collected as part of a promotion.] The JBL Live Pro TWS deliver excellent noise cancellation. All of these features plus a customizable EQ. The tips didn't fit securely in my ear...I felt as if I could hear outside noise too easy. Possibly an ear tip like the air pods pro have would make these way better for me.The third option called smart audio video deals with optimizing the actual Bluetooth connection stays in one mode or another at all times. Under noise canceling there are 3 modes that seem to go from more daily noise canceling this was the my favorite mode that seemed to simply get the job done to travel mode planes and trains to an active mode that seems to block noise maybe a tad less. The ambient sound control has two options with are ambient aware felt like a solid ambient mode and talkthru which seemed to lower the listening volume while raising what the mics were picking up.There is also a customizable EQ that comes with three presets jazz, vocal and bass plus the ability for the user to add their custom tweaks. I personally seemed to lean toward the jazz preset with the lush bass but that was just my preference.The overall sound stage was definitely sweet. I listened to Taylor Swift, Lil Baby, Pantera, Herbie Hancock plus a whole lot more. This is an area Im glad the app has EQ settings for not just myself but everyone to have a chance to dial in their sound preferences. The horns and guitars are crisp, and the bass sounds deep. Vocals sound clean and pure and nothing seemed to really drown out or overpower another area of sound. I took a phone call to test the quality and the caller said they could not tell I was using anything different. The specs boast voice clarity with 3mics technology and from what I could tell they seemed to deliver.Overall, Im glad to own these and thankful once again JBL got the whole dual connect part absolutely seamless. If I just want one side in my ear, it simply lets me do that without a finicky connection hassle Thanks for keeping this process simple JBLA few more notes about the JBL Live Pro TWS Case uses USBC to charge or wireless charging IPX4 water resistance Comes with several ear tip sizes to fully customize the fit Will work with google assistant and alexa Battery boasts 6hrs18hrscase charging with noise cancelling on and 17hrs21hrs with noise canceling off.
Written by a customer while visiting jbl.com
Customer Rating
5
Typical JBL quality product
on September 9, 2021
Posted by: JRees
from Salt Lake City
[This review was collected as part of a promotion.] Quick/easy Bluetooth connectivity, Crystal clear sound, good bass and comfortable. Best sound quality I’ve experienced in this size of headphones. Good value. I would highly recommend to friends/family.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Solid Hands Free Connections
on September 9, 2021
Posted by: Todd
[This review was collected as part of a promotion.] These buds do a fine job on phone calls and listening to spoken word audio. For music, I find the lack of controls frustrating (I also own the JBL Live Pro+ TWS buds). I've never pushed the battery life hard, as the buds + case provide many hours of use. I especially enjoy the ability to use one bud at a time for phone calls, extending the life even further.
The buds and case feel solid and stable. The latch travels easily and smoothly, and secures the buds quite well via the magnetic closure.
What I find most lacking about these is the comfort level. These are not shaped comfortably for my ears, and the lack of rubber covers exacerbates the issue. They somehow manage to feel too big and simultaneously like they could easily fall out. They are most definitely suited for at-desk work/study, as opposed to trying to use them during any form of exercise.
I would recommend this to a friend!
By Customer Support, September 9, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome little headphones
on September 9, 2021
Posted by: Hifonic12
from Medford, NY
[This review was collected as part of a promotion.] I love the feel of these headphones. They feel very well constructed. Upon opening them I utilized the included usb c cable to charge them all the way up. They were charged in no time. Pairing was also very simple. I pulled them out of the case and my phone was able to find them with no issues. Now I’m usually not a fan of this style headphone. They usually fall out of my ear easily and don’t offer good sound quality. Typically having to turn them constantly to get a good sound or fit. That was not the case with the Tune 225’s. They fit perfectly and don’t fall out of my ears. Sound quality is amazing. These have a 12mm driver which I find to be large for this style headphone. The bigger the driver the better because these headphones thump! Plenty of bass! Mids are decent as well as the high frequencies. The headphones get loud. Very loud! I always find myself wanting more volume with headphones but not with the Tune 225’s. They are loud enough.
I have now been using these for close to two weeks. I use them at work and casual listening outside and around my house. They have great range. I can leave my phone inside my house and go and get the mail without losing any connection. They don’t fall out when I walk or shake my head. They will get Loose if I’m jumping or running. I wouldn’t use these for bike riding. They offer great noise isolating but don’t have any type of active awareness feature. I’d also be scared they would fall out of my ears and get lost easily while riding vigorously. It would be nice to see a feature to find the headphones if they were to get lost.
I like how I could use one bud at a time if I wanted. Having a button on each one is also nice and very easy to use. I like this over a touch sensitive button. I find that having buttons makes the selection more accurate and easy to execute. I can answer calls and skip tracks forwards and back. You can also access your assistant from a press of a button.
As I mentioned I have been using these for almost two weeks. I play them at loud volumes of over 75 percent. I haven’t charged them since the first initial charge. The case shows one led so they may need to get charged soon. The battery life is Phenomenal. 15 minutes in the case gives an hour of listening time. They are rated to last about 25 hours between using them and placing them back in the case. Speaking of the case, it’s small, light, and adds 20 hours of use to the headphones. Has usb c connector for charging. It also has a series of led lights to show how much juice is left in the case.
The headphones give you stereo voice calls when of course you have both in your ears. Not just voice calls out of one ear. You can still use one side at a time. I’ve been told they sound great without knowing I was using headphones by the person on the other line. They sync well to videos also when watching YouTube and other streaming services. No noticeable issues with lip syncing.
The small form factor has made these my go to for going to work and using headphones. They fit in my shirt pocket and are not as noticeable as larger ear buds or over the ear/ on ear headphones. The fact that they have a very full sound is also very rewarding when I’m listening to my favorite tracks. They offer enough noise isolation to block out noise while listening, even without having active noise cancelation features. These are definitely worth the asking price and am glad to own this pair.
I have now been using these for close to two weeks. I use them at work and casual listening outside and around my house. They have great range. I can leave my phone inside my house and go and get the mail without losing any connection. They don’t fall out when I walk or shake my head. They will get Loose if I’m jumping or running. I wouldn’t use these for bike riding. They offer great noise isolating but don’t have any type of active awareness feature. I’d also be scared they would fall out of my ears and get lost easily while riding vigorously. It would be nice to see a feature to find the headphones if they were to get lost.
I like how I could use one bud at a time if I wanted. Having a button on each one is also nice and very easy to use. I like this over a touch sensitive button. I find that having buttons makes the selection more accurate and easy to execute. I can answer calls and skip tracks forwards and back. You can also access your assistant from a press of a button.
As I mentioned I have been using these for almost two weeks. I play them at loud volumes of over 75 percent. I haven’t charged them since the first initial charge. The case shows one led so they may need to get charged soon. The battery life is Phenomenal. 15 minutes in the case gives an hour of listening time. They are rated to last about 25 hours between using them and placing them back in the case. Speaking of the case, it’s small, light, and adds 20 hours of use to the headphones. Has usb c connector for charging. It also has a series of led lights to show how much juice is left in the case.
The headphones give you stereo voice calls when of course you have both in your ears. Not just voice calls out of one ear. You can still use one side at a time. I’ve been told they sound great without knowing I was using headphones by the person on the other line. They sync well to videos also when watching YouTube and other streaming services. No noticeable issues with lip syncing.
The small form factor has made these my go to for going to work and using headphones. They fit in my shirt pocket and are not as noticeable as larger ear buds or over the ear/ on ear headphones. The fact that they have a very full sound is also very rewarding when I’m listening to my favorite tracks. They offer enough noise isolation to block out noise while listening, even without having active noise cancelation features. These are definitely worth the asking price and am glad to own this pair.
I would recommend this to a friend!
Written by a customer while visiting jbl.com