Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - White
Customer Rating
1
JBL has failed me for the Fifth Time
on July 24, 2020
Posted by: PotatoNugget
from CA
Got these as a gift; The headphones charge whenever they want to until they eventually don’t; The charging wire is delicate so I used multiple other ones and a replacement and I get the same problems. The only good thing is the aesthetic and they don’t really hurt your ears
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, August 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
1
on August 19, 2020
Posted by: note05
the earbuds didn't stay in my ear. had to return them.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 19, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Decent all around.
on September 12, 2020
Posted by: Pelon91
from Okeechobee, FL, United States
[This review was collected as part of a promotion.] I think these are great not perfect but very solid. Battery life is around 4-5 hours. I use these for work so I only have one in at a time (my favorite feature about these) so when the battery gets low I just pop it in the charging case and use the other. Sound quality is decent. I see some reviews complaing about lack of bass ( but these aren't subwoofers) I just messed with the equalizer on my phone and it helped alot. The only thing I can really complain about is that these dont come with anything to secure them in your ear. I'm constantly moving at work and I was afraid I might lose one so I used a piece from my old headphones as you can see in the pictures.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I really adore these buds
on September 15, 2020
Posted by: Tedschaumburg
from Chicago, IL, United States
[This review was collected as part of a promotion.] I really adore these buds, they are so easy to take anywhere, and I like the look (mat black finish) feel (like they could be an alloy material and do not feel cheap in any way) and the sound is decent as well. I think these are much nicer than similar products available that I have tried. I found I was able to use the right ear bud separately if I need to save some battery life.
I do use these often and they are especially appropriate when I'm just wanting to appreciate some music while not having to deal with a wired earbud. The battery life seems good to me as I never had them die while using, so battery life seems very respectable (rated at 5 hours but I got better results). Due to the design I would recommend be cautions to keep these very clean and the case closed when not in use to prevent contaminates from the charging points as it would be hard to clean from the case’s deep wells. This would probably be an issue with any ear buds that are this style simply due to the design.
I have not been able to use these in the gym due to COVID, but have found these can fall out if I bend over or am not in a vertical position or just multi-tasking, though they stay in going for a walk of jog as long as I don’t bend over so there is a possibility that they could fall out and roll under something. This has happened a few times, but they are so durable that no damage occurred. I would probably not use these on a bike ride or other situations in which these could be dropped and hard to retrieve. In conclusion I really like these, and they are so easy to use and take with anywhere. To reiterate they are so easy to pair, use and take along anywhere. These are my new favorite ear buds, and based on my usage so far I think these will last me a long time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on February 5, 2021
Posted by: Anonymous
from Oklahoma
They fit comfortably. Sound great and overall are awesome
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great for the price
on February 9, 2021
Posted by: PaulD7336
from MI
I don't usually do reviews but made an exception this time. For the price, the 225 was a good deal. Sound quality was acceptable. JBL does not advertise as waterproof. I can attest that they are. I left one in my pants pocket and it went through a full was cycle. Found it on the bottom of the washer after emptying it. I left it on the counter to dry over night and it still works perfectly. I also like the fact that I can use just one at a time. I only use for phone calls so can get 5-6 hours of talk time. BTW, more talk time then my friends Apple Air Pods. Only reason I didn't give 5 stars is that there is no volume control or app for that. Still highly recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good product
on February 12, 2021
Posted by: Alexram
from Reno nv
I love my product I use jbl from 1982 sound spekears
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good looking but....
on February 15, 2021
Posted by: greyaaron
from El Paso
I am happy with my 225TWS, they look great and sounds good, but the negative issue is that they keep falling off from my ears.
I would recommend this to a friend!
Written by a customer while visiting jbl.com