Customer reviews from geappliances.com
General Electric - GE 5,000 BTU Mechanical Window Air Conditioner for Small Rooms up to 150 sq ft.
Average customer rating
4.3
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
91
4 Stars
36
3 Stars
14
2 Stars
5
1 Star
8
85%of customers recommend this product.
(
114 out of
134)
Customer Reviews for General Electric - GE 5,000 BTU Mechanical Window Air Conditioner for Small Rooms up to 150 sq ft.
Customer Rating
3
Fair
on August 14, 2023
Posted by: Tinazino
It sucked never worked right from the beginning it's never worked right since I first picked up I always buy good stuff and appliances from here but I will never buy again
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 17, 2023
Hello! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that this air conditioner did not operate as designed from the beginning. This is not normal operation and is definitely not the consumer experience that we strive for.
We strongly encourage you to take advantage of your limited warranty to get this unit replaced. You can view your warranty details on page 15 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--llApDups--/4994b768caae93bcfcd78f91f1f2164c4e750894.pdf?_ga=2.138655990.471545159.1692024351-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our products in the future. - Adrian@GEA
We strongly encourage you to take advantage of your limited warranty to get this unit replaced. You can view your warranty details on page 15 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--llApDups--/4994b768caae93bcfcd78f91f1f2164c4e750894.pdf?_ga=2.138655990.471545159.1692024351-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our products in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
AC
on August 26, 2023
Posted by: Kat1753
from Bellevue NE
Good product so far, box and machine had damage upon opening but otherwise works well.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Haley@GEA, GE Appliances , August 29, 2023
Hello there.
Thank you kindly for providing us with a review on your new AC unit. We love to hear that this model has worked perfectly for you. We can certainly understand that receiving your new appliances with damages is not ideal. We apologize for this experience.
If you ever have questions or concerns, always feel welcome to connect with us. We appreciate you for choosing GE Appliances to be a part of your home.
-Haley@GEA
Thank you kindly for providing us with a review on your new AC unit. We love to hear that this model has worked perfectly for you. We can certainly understand that receiving your new appliances with damages is not ideal. We apologize for this experience.
If you ever have questions or concerns, always feel welcome to connect with us. We appreciate you for choosing GE Appliances to be a part of your home.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 2, 2023
Posted by: Melindia room
from BOKEELIA, Florida 33922
This is my 6th GE product and I have had very good results with GE
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Craped out after 2 years
on May 26, 2024
Posted by: Kennothappy
from Cordova TN
It stop cooling after 2 years in my camper. Not happy.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael, GE_Appliances, May 29, 2024
We hate to hear that your AC unit stopped working unexpectedly after such a short time. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll be sure to forward your experience to our design team. We hope to earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
5
air conditioner
on May 28, 2024
Posted by: Art 56
very cute air conditioner just what I was looking for it's small fit just right in my sliding window cool my room nice , easy to install too.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits hole
on June 17, 2024
Posted by: Monkey spit
from Cape may courthouse
This is a new install. I’ve only had it for a few months and it’s working fine for what I’ve used it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works like a charm!!!
on June 19, 2024
Posted by: Fkaj2024
from Dixon, IL
This was easy to install, and didn’t take too long to get it up and running. It was quieter than I expected and worked quickly to cool my room!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great little ac
on August 3, 2024
Posted by: Gville nv
Close the room and part of the house quite nicely and having fan speeds are nice to on the nights that you don't need an AC you can run the fan and get cool air from outside.
Response from geappliances.comBy Charlie, GE_Appliances, August 8, 2024
We appreciate you taking the time to provide us with your feedback. We're so glad to hear that your air conditioner is cooling well. We love how quiet it is while running.
Written by a customer while visiting geappliances.com