I just purchased this unit and overall seems to be a well looking vacuum when hanging on the wall. It really work’s outstanding when using the boost suction setting but the battery will last about 10 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 18, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
It’s descent , Is it worth the money ? No. I’d like to return it but Dyson is making it impossible to do so.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 18, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I received this as a present and just love it! It is easy on my back and light to maneuver. The only complaint I have is that most of the weight is at the top and and can be hard to hold for very long.
Good overall product, down side is using it to clean upholstered chairs and cars. Hard to get around no flat surfaces, the addition of a hose attachment could work for these applications.