I'm in love! I'm in love and I don't care who knows it! This thing is amazing, sleek, beautiful and effective. It cleans so well and so simply. Love. Love. Love, love love!
Got this as a Christmas gift. So far so good. A few things that would make this a better product are: make it stand up on its own when you stop vacuuming instead of having to lay it on the ground or against something else, make emptying the canister easier so that you don't have to disassemble( remove all the attachments on the vacuum) also a smaller vacuum head/narrower for tight areas would be great. By and large it is a great vacuum for hard surfaces(wood, tile). It is a bit hard to push on thick wool rugs.
I bought this for my girlfriend. When I tried to put it together, I realized that the wand would not fit into the base, so we have not been able to use it. We have not been able to get any response from Dyson. It is a terrible company. I have notified American Express not to pay them.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
I am happy with this dyson. The directions weren’t very clear in assembly. And I do not like that you have to take the vacuum apart to dump the dirt and grime out. Otherwise, the light is great a seeing dust on the floor. I also have to change the heads to vacuum my rugs which I did not have to do in the Dyson V8.