Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
465
4 Stars
103
3 Stars
46
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
382 out of
465)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Amiber
Gender:Female
Verified Purchase:Yes
It’s a nice vacuum, but strangely not height adjustment. Wish the roller was wider.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jb2094
Gender:Female
Verified Purchase:Yes
Fantastic on hard floors and rugs with no pile. Great suction!
However, no matter what setting I try, it does not work on pile rugs, not even my low pile ones, only on rugs with zero pile I.e. weaved rugs, etc
However, no matter what setting I try, it does not work on pile rugs, not even my low pile ones, only on rugs with zero pile I.e. weaved rugs, etc
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V15 machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: gaga4vacuum
Gender:Female
Verified Purchase:Yes
I'm addicted to vacuuming now. However, the laser illumination has revealed that I now need to mop.
One caveat - the crevice tool can't be used with the wand. So if you need to "reach" into a crevice, you can't with these attachments.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sooz12
Gender:Female
Verified Purchase:Yes
We returned our v12 and got this because of various reasons. We were surprised when we realized you had to manually hold the trigger down while vacuuming. My husband is a wheelchair user and this is not very efficient for him. And it is honestly quite annoying. Also the charging platform that you hang the vacuum on is quite flimsy. For the price I would expect something sturdier.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Bonnie
Verified Purchase:Yes
Finally got my replacement after two months wait. I live it
Written by a customer while visiting Dyson
Posted by: willy1989
Verified Purchase:Yes
I vacuum my house at least 2 times a week. I just received my Dyson last week. The amount of dirt I pulled out of my rugs after 2 minutes of using the Dyson was disgusting. Hands down the best vacuum I have ever purchased, worth every penny.
Written by a customer while visiting Dyson
Posted by: JC11
Gender:Female
Verified Purchase:Yes
It does have great suction and the green light shows everything!
It is a little heavy. I wasn’t pleased that you actually have to attach one of the attachments just to attach the wand. It was also frustrating that the instructions never tell you this, you have to find it on a YOUTUBE video!
It is a little heavy. I wasn’t pleased that you actually have to attach one of the attachments just to attach the wand. It was also frustrating that the instructions never tell you this, you have to find it on a YOUTUBE video!
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: WJT48
Verified Purchase:Yes
We are extremely pleased with this vacuum. Suction is better than any machine we ever owned. Not having a cord to fight is an enormous blessing. Battery time is not a problem. The vacuum head fits under and around just about all our furniture. This vacuum actually make cleaning the floors a pleasure. Only one CONCERN. The thin red plastic strip on the hair screw tool came off after only using the tool four times on our carpeted steps. I super glued it back on. Hope that works. Hope that isn't a predictor of manufacturing defects and future problems.
Written by a customer while visiting Dyson