This was a Christmas gift from my family, I've wanted a cordless Dyson for a long time as I have been using Dyson vacuums for close to 20 years. I love this V15, it is very well designed, holds a charge for plenty long enough for me to vacuum my 3000 sq foot house (combination hardwood, carpet, rug, tile). Not having a cord or hose is awesome and cuts the amount of time spent cleaning by about 25%. The motorbar cleaner head means I no longer have to keep changing heads when I move from rugs/carpets to wood/tile and back. Some people complained about the vacuum not staying on but I think that's kind of the point with a cordless. I actually like that feature since it means the battery isn't running down while you are not vacuuming.
I’ve been using this for a few weeks and I can say that I love it so far. I use it almost every night, it keeps the house pretty clean and it’s very easy to maintain. Also like how the app has maintenance videos, I found the very useful.
Just so easy to pick up and use. Does an excellent job of picking up. We probaby overbought as we didn't really need the pet attachments as we have no pets! However, it doesn't hurt to have some extra attachments.
The device arrived without the main parts and the delivery time was long
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.