Nop. I had a dyson v8 animal and worked way better. This one is SOOOOOO heavy and suctions poorly.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hello
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review. Please feel free to email askdysonUS@dyson.com
The vacuum works as advertised. Was really disappointed that the instructions were not spelled out well at all. No where did it state that the wand attachment had to be inserted to allow main tube or second attachment to work. We spent most of 1 day trying to figure this out. Had to call Dyson to see if a piece had been omitted. In the call we were told that the wand attachment had to go on first. This really makes no sense to me why they would design it that way.
I love this vacuum! Cordless was my primary goal, but everything on how this vacuum works exceeds my expectations. Truly well thought out engineering. Busy getting the accessories to make my cleaning even easier!
I received my Dyson V15 Absolute a week ago. I am very pleased with it. Everything is as advertised. The company kept me informed of the status of my purchase every step of the way. I was given the option of choosing a delivery date and it was received on time. Assembly is simple. The machine is light weight, easy to maneuver and surprisingly quiet.
We cannot use it because the wand is missing. PLEASE send the wand!
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.