Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(598 Reviews)
Rating breakdown 598 reviews
5 Stars
401
4 Stars
93
3 Stars
40
2 Stars
25
1 Star
39
82%of customers recommend this product.
(
334 out of
409)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Hendersk304
from Indiana
Gender:Female
Verified Purchase:Yes
The vacuum is very hard to push on carpeted areas and rugs. My area rugs push out of place due to the heavy suction instead of the vacuum gliding on top. I bought it solely for its light weight and ease of maneuverability, but have been extremely disappointed. Would not purchased had I know about this issue. My beloved old V11 started having issues with the motor pulsating so definitely wanted another Dyson but the new V15 Absolutely doesn’t compare.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 18, 2025
Your feedback is very important to us, and we regret that your Dyson V15 experience has been disappointing. We understand how frustrating it must be when a product doesn’t deliver the maneuverability you were hoping for. Thank you for sharing your comparison with the V11. We’ll use this insight to improve. Our support team is here to help you with next steps.
Written by a customer while visiting Dyson
Posted by: Eddie
from nevada
Gender:Male
Verified Purchase:Yes
if i could return it i would, cheap plastic construction, don't waste your money :(
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations. Your input is very important to us, and we appreciate you taking the time to let us know. If you’re facing any issue, please don’t hesitate to reach out to us via live chat at http://ms.spr.ly/6429tfgWJ or call our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’d be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: Pasetbo
from Tampa, FL
Gender:Male
Verified Purchase:Yes
This is the best performing vacuum I've ever used. It is amazing on pet hair. The optic feature for floors works incredibly well. It's light, quiet, and easy to use. Two problems:
- The carpet tool stops spinning on thick carpets. You have to stop a restart the vacuum constantly to get it spinning again.
- The canister capacity is worse than a pregnant woman's bladder. You have to empty this thing every 90 seconds. They could have supplied twice the capacity and still maintained a good weight and balance.
- The carpet tool stops spinning on thick carpets. You have to stop a restart the vacuum constantly to get it spinning again.
- The canister capacity is worse than a pregnant woman's bladder. You have to empty this thing every 90 seconds. They could have supplied twice the capacity and still maintained a good weight and balance.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 24, 2026
Thank you for sharing your feedback. We are pleased to hear that your Dyson V15 detect absolute performing well on pet hair. We appreciate your response about the light weight and optic feature works great on floor. We regret that machine struggles with thick carpets and has a small canister capacity. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Gadgey
from Highlands NJ
Gender:Male
Verified Purchase:Yes
This is my second Dyson vac. The first one is a V6 Pet. It’s about 12 to 14 years old. This new V15 is great. Super suction!!! It’s a little pricey but worth the money knowing it will perform beyond the next 10+ years
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 1, 2026
Your feedback made our day. A 12 to 14 year run with your V6 is incredible, and we’re delighted the V15 is already showing you what it can do. We’re glad the suction and overall performance feel worth the investment. If you have any questions or need support, please feel free to reach out to us via live chat or call support.
Written by a customer while visiting Dyson
Posted by: JoyH
Verified Purchase:Yes
Love it! We have 3 cats and this helped us with cleaning the extra pet fur on the floor.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sooz12
from New York NY
Gender:Female
Verified Purchase:Yes
We returned our v12 and got this because of various reasons. We were surprised when we realized you had to manually hold the trigger down while vacuuming. My husband is a wheelchair user and this is not very efficient for him. And it is honestly quite annoying. Also the charging platform that you hang the vacuum on is quite flimsy. For the price I would expect something sturdier.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Mike mike 7354
from Nashville, TN
Gender:Male
Verified Purchase:Yes
I’ve had unit for about a week. It’s really heavy and you have to hold the button for it to run. It’s kind of weird how the hoses connect to the main unit. You can’t connect the hose direct without the extended duster. Which also means you can’t use the duster with the hose. Positives are great suction and easy to clean out dust bin.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V15 machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Gary
from Green Bay, WI
Gender:Male
Verified Purchase:Yes
We cannot use it because the wand is missing. PLEASE send the wand!
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson