I just purchased this unit and overall seems to be a well looking vacuum when hanging on the wall. It really work’s outstanding when using the boost suction setting but the battery will last about 10 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 18, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Vacuum head for carpet quit working after 3rd time using it. Battery does not last long. Vacuum should have came with a second battery
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 18, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Early on in my time with the Dyson but so far very impressed. So far my only wish for improvement is in the wall mount/charging stand. I wish it was a bit sturdier and had more tool holder locations.
Christmas gift. ROCKS. Love the “light”. A little get used to but cordless Rocks big time. PS Hoping Mr. Dyson works on a FAU! 1 in every house/building Worldwide
I was so confused about which model to buy - but after completing Dyson’s online questionnaire and watching numerous videos describing the differences between models settled on this one - and I’m so glad I did! I was concerned the trigger might be fatiguing - but it hasn’t been (if anything, I accidentally activate it every time I pick up or handle the vacuum). The fluffy head (with its illuminating light) is by far my favorite - but boy does it make my hardwood floors look filthy (and for good reason)! I’m wowed by the ability of this unit to suck up dust that I didn’t know was there, and after a few times vacuuming my floors look the best they have in years.
The regular head works great on carpet too (but that isn’t what I bought it for) - and has replaced my Kirby as my go-to for ease of use and effectiveness. Would recommend.