Happy with my purchase. Very powerful vacuum, I think all the animal hair came out from my rug/ carpet. Just need some strength to push, a good workout after vacuuming
I’ve had it for about 3 weeks now and I’m loving my purchase, I just wish the instructions would’ve informed me better on how to assemble the equipment.
It’s descent , Is it worth the money ? No. I’d like to return it but Dyson is making it impossible to do so.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 18, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
I’ve had unit for about a week. It’s really heavy and you have to hold the button for it to run. It’s kind of weird how the hoses connect to the main unit. You can’t connect the hose direct without the extended duster. Which also means you can’t use the duster with the hose. Positives are great suction and easy to clean out dust bin.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V15 machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
The vacuum is powerful and easy to use. I wouldn't image there were so much dirt inside my carpet until I used the vacuum. And being battery powered makes it so easy to maneuver around house.
However, the connection between the dustbin and the vacuum arm was not very tight. It wobble's a bit, which I absolute hate as an engineer. Plus, everything is made of plastic, so I'm constantly worried I may break it if I use too much force. I hope Dyson can fix this in the future.
The only challenge we had was putting it together, but we called Dyson. They walked us through it. Boom it was perfect. It’s amazing how dusty our condo was. I recommend the Dyson 15 to anybody that’s looking to have immaculate floors and carpet.