Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3 out of 5
4.3
(598 Reviews)
Open Ratings Snapshot
Rating breakdown 598 reviews
5 Stars
401
4 Stars
93
3 Stars
40
2 Stars
25
1 Star
39
82%of customers recommend this product. 
(
334 out of 409
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Customer Rating
4 out of 5
4
Hair
on January 21, 2026
Posted by: Newfie girl
Verified Purchase:Yes
Emptying the canister is a little difficult for some Newfie hair, and other long hair.
However this is my 3rd cordless and it is a fabulous invention. I hate cords.
It does a great job. I use it EVERY day.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Hello there, thanks for sharing your experience! It’s great to hear you’re getting so much use out of your cordless vacuum. Long pet hair, especially from Newfoundlands and other breeds—can be tricky, so you’re not alone in finding the canister emptying a challenge. Your feedback helps us keep improving design for real homes and real pets. Thank you for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Heavy
on January 21, 2026
Posted by: Cyn06457
Verified Purchase:Yes
Very heavy. And I don't like that you have to hold down the power button while it is on. Much prefer the on/off button on our previous model.
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Thank you so much for sharing your thoughts with us. We truly appreciate your honesty and your detailed feedback on the weight and power button design of your styling tool. We understand how important comfort and convenience are during styling, and your comments help us focus on what matters most to you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Please rest assured, w a’re actively listening and will use your feedback to guide future improvements. Thank you again for taking the time to let us know how we can do better, we value you as part of our Dyson community.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great product
on January 21, 2026
Posted by: Kayla
Gender:Female
Verified Purchase:Yes
I love this. I have purchased three Dyson vacuum cleaner, two for myself and one for my parents. My first Dyson vacuum has been used for 7 years and I still use it. The new one V15 which i got last week works great too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 22, 2026
Thank you for your kind words and continued trust in Dyson. We're thrilled to hear that you love our vacuums and have chosen Dyson for both yourself and your family. Knowing that your first Dyson has served you well for 7 years and that you're enjoying your new V15 means a lot to us. Your feedback reassures us that our commitment to quality makes a real difference. We truly appreciate your input and, as always, we're here if you need any support. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
on January 21, 2026
Posted by: Ruddieg
Gender:Male
Verified Purchase:Yes
The Experience purchasing this expensive vacuum has not been pleasant. Purchased the product and it took about 4 weeks for me to get the item. Why do they make it available when it's not. Was exited to use the product and see what the hype was and I got to say the battery does not last very long before it has to be charged.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJanuary 21, 2026
Hi there, we’re grateful you chose Dyson and took the time to share your story. Waiting a month for your order isn’t what we aim for, and finding the battery life underwhelming only adds to the frustration. Please accept our apologies. If you need help troubleshooting or want to talk about what’s next, you can chat with us live or give us a call. We’re here to make it right.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on January 22, 2026
Posted by: Happy Dyson User
Verified Purchase:Yes
We have been using our Dyson V15 or two weeks now. I am amazed at how much dirt and dust is been suctioned up. The dust with the green light attachment is amazing. Even though our floors look clean, the attachment show micro dust that is not visible by eye. I LOVE my Dyson!
Response from DysonBy Dyson Customer ServiceJanuary 22, 2026
Thank you for letting us know how well your Dyson V15 is working for you. We designed the green light with exactly this in mind—to help uncover the dust you can’t see. We’re so glad to hear it’s making a difference in your home.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
on January 24, 2026
Posted by: LADD
from california
Gender:Male
Verified Purchase:Yes
nice machine works well .Nice not to have to drag a canister around. My big complaint as a designer and artist is the piece of plastic below the trigger. It rubs your finger to the point of pain , creating a callous. seems totally unnecessary .Let me know if there is a reason for that piece.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 24, 2026
Hi there, thank you for taking the time to share your feedback, and we’re glad to hear you’re enjoying how well the machine works. We’re sorry to hear about the discomfort caused by the plastic piece below the trigger, and truly appreciate your perspective as a designer and artist. Your comfort matters to us, and we’d love the opportunity to help improve your experience. If you’re open to it, please reach out to our live chat or voice support team, they’re ready to assist and discuss possible solutions. Thank you for bringing this to our attention and for helping us make Dyson even better.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Good as it gets
on January 24, 2026
Posted by: Super cleaner
Gender:Male
Verified Purchase:Yes
This is our 3rd Dyson vacuum cleaner. Like the others it works perfectly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 24, 2026
Hi there, thank you so much for your fantastic feedback and for sharing your experience. We’re truly honoured to be your choice for the third time, and it’s wonderful to hear your Dyson continues to work perfectly. Your trust and loyalty mean a lot to us. If there’s ever anything you need or any way we can make your experience even better, we’re always here to help. Thanks again for being part of the Dyson family!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Needs on/off button
on January 25, 2026
Posted by: MGRR
Verified Purchase:Yes
I returned this vacuum - the power, maneuverability, etc., are great. HOWEVER, it still doesn’t have the on/off power button that Dyson has finally put on the less powerful V12. You have to HOLD the power button all the time. It’s not good for longer usages, particularly for anyone with arthritis, hand fatigue, etc. I’ll wait and replace it when Dyson gets an on/off button.
Response from DysonBy Dyson Customer ServiceJanuary 25, 2026
Thank you for sharing your feedback about the power button design. We are pleased to hear you found the vacuum’s power and maneuverability impressive—delivering high performance is central to our commitment. We regret that the need to continuously hold the power trigger did not meet your expectations, especially considering the impact on comfort during longer use or for those with hand fatigue or arthritis. We appreciate you highlighting the convenience of the on/off button now featured on the V12 model, and we understand how vital this is for many users. Your feedback will be shared with our product development teams, as we strive to design solutions for all users’ needs. If you have any further thoughts or would like support choosing a model that best suits your requirements, our chat and voice support teams are ready to help. Thank you again for helping us improve. Your comfort and satisfaction matter to us.
Written by a customer while visiting Dyson
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