Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
465
4 Stars
103
3 Stars
46
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
382 out of
465)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Pmasmp
Gender:Male
Verified Purchase:Yes
We are so happy we bought this as we have multiple fur babies, we did not realize how much hair is left after sweeping with a broom and then a regular vacuum. As a comparison we used our Dyson after and just wow to the amount of extra! Very happy
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Peach123
Gender:Female
Verified Purchase:Yes
I love it! It’s like a game to me watching the numbers on the screen go up :) also love the green light.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Doug
Verified Purchase:Yes
Nice upgrade from the several previous generations of Dyson’s we’ve had.
Written by a customer while visiting Dyson
Posted by: Jhrmom
Gender:Female
Verified Purchase:Yes
I love how easy this vacuum is to use, and living with dogs, I use it every day. That being said, I've had it a couple of weeks and the seal in/on the bin broke. While emptying the canister it fell into the trash can. After further investigation this seems to be a reoccurring issue. I shouldn't have this issue, at this price point, after a couple weeks of use. A new bin is on the way and I hope the issue will be resolved.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jeff
Gender:Male
Verified Purchase:Yes
This is my first cordless vacum and its been fantastic. The green optic light is a game changer and the power gets the job done.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: lily
Gender:Female
Verified Purchase:Yes
Prior to this vacuum, I had the Dyson v10, which I liked very much. I am still getting used to this v15. I preferred the manual features of the v10. I find the circular screen for this v15 not particularly user friendly. For example, I want the vacuum to stay on the "eco" feature bc I don't want to suck up so much of my rugs fiber. But it seems to keep putting itself back into a stronger suction mode so I have to mess with the circular screen every time I use it. I expect it's probably just me being old fashioned, but it was easier and I felt way more confident that I knew what was going on with the v10.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, August 14, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: CAS6545
Gender:Male
Verified Purchase:Yes
That green light dirt indicator is awesome - seems like a simple concept but what a difference. I find I am vacuuming in the dark so I can really see the dust! I just wish that part were on all the heads because it really works.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JoAnn
Verified Purchase:Yes
I have been using it twice a week and it's wonderful. I love the way it picks up. My other one I up upstairs that I had gotten from you before, so this is my one to use downstairs now. I also love the way I don't have to worry about a cord. Having it handy is such a help too and when I'm done using it, hang it up and let it charge until I need it again.
Written by a customer while visiting Dyson