It just feels so cheaply built. Yes it vacuums well but for the price I paid I just felt I’d be holding something that feels worth that price point. Plus, it came with scuffs out of the box, and some fingerprints. Pretty sure I got a refurbished model or one that was returned.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, August 6, 2025
Hello, thank you for your feedback on the Dyson V15 Detect Absolute. We are sorry to hear the product did not meet your expectations in build quality and condition. This is not the experience we aim to provide. Please contact our customer support team so we can review your order and help resolve the issue. We appreciate your input and will use it to improve. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I've had my Dyson for two weeks and can I say , I just love it. Not the soul mate type of love but more of I can't believe I've gone this long without you type of love. I mean when I look forward to vacuuming because I want to see how much my Dyson can pick up, I know I made the right choice. Yes, Dyson V 15 I picked you!!! And now you can pick up all my mess:) I would have given it 5 stars but it is a bit heavy and the gold color just reminds me of a tacky guy with too much jewelry. Less bling and maybe just focus on doing your cleaning thing.. But your extra weight just means I am going to get a good arm workout so that's a bonus..
The vacuum is ok. It does not pick up dust or pet hair very well. The battery life is terrible. Definitely not what is advertised. We’re very disappointed given the price of this vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 24, 2025
Thank you for sharing your experience. We are pleased to hear that your vacuum is operational, but we are genuinely sorry to learn that it is underperforming in key areas such as dust and pet hair pickup, as well as battery life. We understand how essential these features are, particularly with a premium product, and we appreciate you bringing this to our attention. At Dyson, our goal is to provide powerful, reliable cleaning solutions that meet the highest standards. If you are open to it, our support team would be glad to assist you, whether by reviewing your current settings, offering tailored usage tips or identifying the best possible resolution. Please feel free to contact us at askdysonus@dyson.com. Your feedback is invaluable to our ongoing efforts to improve, and we hope to enhance your experience moving forward.
this vacuum has absolutely changed my life. battery is great. attachments are mostly great - the carpet attachment has trouble on our rugs sometimes and will get stuck/stop spinning. it’s super light & quiet. easy to clean. the different modes are great. i do wish it would stay running without me holding the trigger but that’s not a huge deal to me. overall fabulous & worth the money!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your detailed feedback. We are delighted to hear that your vacuum has made such a positive impact on your cleaning routine, with excellent battery performance, versatile attachments, lightweight design, quiet operation, and ease of cleaning. We also appreciate your candid comments regarding the carpet attachment and the trigger design. The Dyson power trigger is engineered to help conserve battery life by ensuring suction is only active when needed, though we understand continuous engagement may be less convenient during longer sessions. Your input on the carpet attachment and usability is valuable, and we will share this with our product teams as part of our ongoing commitment to improving the user experience. Your experience reinforces our mission to deliver high-quality cleaning solutions that combine advanced technology with user-friendly design. If you have any questions or require support in the future, please feel free to reach our chat or voice support team. We are always happy to assist.
I’ve only used it briefly but so far am not impressed. Even on boost is not picking up all that it “detects”. Bought this because I love my V11 animal and thought it would be new and improved. Not so.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that your new Dyson hasn’t met the performance expectations you had, especially compared to your V11 Animal. We understand how disappointing it can be when a product doesn’t deliver the improvement you were hoping for. Your satisfaction is very important to us, and we’d like to help you get the best results from your machine. Please contact our chat or voice support team, and we will be ready to assist you further with troubleshooting and guidance. We appreciate your feedback as it helps us continue to improve our products and customer experience.
I’m so so happy w my purchase! I can’t stop vacuuming my house. It’s clearly by far superior to what I had previously. I vacuumed my bedroom 3x and filled it up each time! Thank you for this product!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback and for your continued trust in Dyson. We are delighted to hear how happy you are with your purchase and that your new machine has delivered such impressive results compared to your previous vacuum. It’s wonderful to know that the powerful suction and performance have made such a noticeable difference in your home. At Dyson, we are committed to engineering products that provide superior cleaning and convenience, helping to make everyday tasks more effective and enjoyable. Your enthusiasm and satisfaction reinforce our mission, and we sincerely appreciate you taking the time to share your experience. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
I bought the V15 model and was so disappointed that you have to keep your finger on the on button while using. I just assumed that you wouldn’t have to do this.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that the trigger design on your Dyson V15 has caused disappointment. We understand how inconvenient it can feel to have to keep your finger on the button during use, especially if you were expecting a different operation style. Your satisfaction is very important to us, and we appreciate you taking the time to share this insight. Please contact our chat or voice support team, and we will be ready to assist you further with guidance and support. We value your feedback, as it helps us continue to improve our products and design features for greater comfort and ease of use.
This vacuum is lightweight and I love that it's cordless. We replaced our previous Dyson cordless with the V15. It has some really nice features such as the dust detecting light on one of the suction bars. I also like that it automatically adjusts to how much dirt is being sucked up. I like the display that shows the run time and type of dirt being captured. We've never hit 60 minutes of run time on the display, but we have a small house and I'm not going to vacuum for an hour anyway. We were at first confused by the crevice tool that fits into the wand, but a call to Dyson got us on track. This vacuum is definitely an upgrade over our old one. We got a great deal on it too, so we're happy with the purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your new V15 vacuum and find it lightweight, cordless, and full of helpful features like the dust detecting light, automatic adjustment, and display showing run time and dirt type. It’s great to know that our support team was able to guide you with the crevice tool and that this model feels like a true upgrade over your previous Dyson. We’re also glad you’re happy with the deal you received. If you ever have any questions or need assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.