We have had our Dyson V15 Absolute (Gold) now for couple of weeks. It is amazing. Green light reveals the dust on the floor not visible to the plain eye.
So far I love my new vacuum! Love how convenient it is to vacuum my stairs without lunging my old Dyson with a cord up the stairs with me- such a wonderful improvement and what a great job it does! Great job on our hardwood floors too- very happy with my new V15 Dyson!!
I had to replace this product after 1.5 years. No Warranty past a year so they want you to replace it. I need a product like this so I am stuck. But it is not a product that is meant to last the 10 years they suggest is possible
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 14, 2024
Hello, thank you for your review. We apologize for the inconvenience caused. We can imagine how frustrating and disappointing this must be for you. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services and as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
This is my second cordless Dyson. Love the new features. The dirt detector is great. Still getting use to the crevis tool. Haven’t use some of the othe attachments. Would recommend to for a cordless vacuum
My rating would have been 5 stars had the motorhead had the laser detection on it as well. I never use the fluffy attachment because it would get hair tangled all over it, I have friends with pets complain about the same thing. They should at least put a light on it, at this price point, I mean come on…
Bought this and already it’s clogged. For the money you can buy a cheap one and have no issues. Very disappointed
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" Best Wishes, Dyson Customer Support
We have tile flooring throughout and the light confirms that the particles have been removed. I love it! All of the attachments are easy to use. Emptying the canister is easy, but completely cleaning it is almost impossible. A great addition to this wonderful tool would be a brush that would remove dust from the canister after emptying. I haven't found a suitable solution, so my review is not 5-stars.