The instructions for assembly were lacking. The vaccum stick does not just snap together like the picture shows. We had to do a search on the internet and find discussions from other people that have had the same issue in order to figure out how to assemble it. Once we got it together it has been working fine.
I upgraded from a V11 to the V15 and the difference is amazing. I am very happy with the performance and the green light with the floor attachment is a game changer.
J bought a Dyson thinking it would have the crazy suck power. It does not. It won’t even suck up a spider.
Response from DysonBy Priya, Customer Service, August 22, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
I’ve had my new Dyson V15 Absolute for about a week. I like the ease of just picking it up and going. The suction power is great. I like how I can just empty the canister after vacuuming and I can take it apart easily to clean it. It’s easy to switch from the different attachments. I took it to my moms and vacuumed her home. I like that with the one attachment , you can see the dirt and dust . Wow, that’s an eye opener.👀. The only two things that I can say are cons is that it is not the easiest to push on carpet and I had to hold the power button down while vacuuming. I got blisters on my thumb and finger area.🥺
I've only had this model for a couple of weeks but I love it! I previously owned the Dyson V8 and it was great, however it needed to be replaced and I chose this V15. The suction power is superior and the green light that shows the dust and dirt, fantastic! I vacuum everyday, I have 3 dogs and a cat. This vacuum is amazing and every new parent also needs this to see what their baby is crawling in. I love that you never have to touch the dirt when emptying the vacuum.