I was looking at replacing my V8 for some time but kept talking myself out of it. This is my 4th Dyson cordless. The price kept me from pulling the trigger for a while. But after a wind sheer from hurricane Debbie decided to go up our road at 3 in the morning pulling out trees and smashing our large front window, my V8 gave the last of its life that night to clean up glass that was covering our living room. So that way our pets and us did not get cuts. Now I had to replace it. I said to my self so expensive, but after I get it I said to myself worth every penny like always. Love the power, it really is 100% more power than the V8. I use it on automatic and have bought an extra battery and charger. RIP V8 your replacement V15 is really a much better machine and worth every penny. Also, love the fact that you can changed to rechargeable batteries that are easy the change out and always have one fully charged.
Vacuum barely works. Support has been AWFUL. Wish I could return this piece of garbage.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 5, 2024
Hello, thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced with your vacuum and our support services. We strive to provide high-quality products and excellent customer service, and it’s clear we fell short in this instance. We would like to make things right. Please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
I purchased the vacuum cleaner a couple of weeks ago. This vacuum is a game changer. My floors and carpets are so much cleaner. I had no idea how much dirt was being left by my old vacuum cleaner. It is expensive but worth every penny.
I LOVE LOVE LOVE this vacuum. It's my third Dyson. It blows away the previous 2 which I still have and work great. This is such a great vacuum I am purchasing 1 for my mom and 1 for my sister for Christmas!!!