I have been very happy with this vacuum. I love the light on the hardwood floor attachment cleans much better than the I robots! It is also quieter than I expected.
I bought it because I thought it would pick up all the dog hair but it didn’t. I’m kind of disappointed.
Response from DysonBy Jasvir Singh, customer service, February 20, 2025
Hello, thank you for sharing your feedback with us. We are sorry to hear that your Dyson V15 Detect Absolute did not meet your expectations in picking up dog hair. We understand how important it is for pet owners to have a vacuum that effectively handles pet hair, and we apologize for any inconvenience this has caused. We strive to ensure that our products deliver the best performance, and we regret that this was not your experience. We would like to assist you in resolving this issue and improving your experience with our product. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I am a vacuum cleaner fanatic. The V 15 is my fourth vacuum in operation, replacing my V11 oversize. The Dyson V11 oversize was my favorite. I intend to get some replacement parts to resurrect my V 11. The V 15 has more suction, but I don’t like the small canister. I also have to reach up and pull the cat hair and dust balls out of the top of the canister every time I empty it. I haven’t mastered removing the canister efficiently yet. The telescoping wand adds another component of awkwardness to emptying the canister, but it is handy when I need it. So, really all my complaints revolve around the canister. The vacuum itself performs great.
Carpet attachment does not work. Would not recommend
Response from DysonBy Priya, Customer Service, February 17, 2025
Hello, we apologize for the inconvenience you have experienced with the carpet attachment of your Dyson product. We understand how frustrating this issue can be and appreciate your feedback. To resolve this issue, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Your satisfaction is our top priority, and we are committed to making things right. Thank you for bringing this to our attention.
I hesitated buying such an expensive vacuum for a long time, but it’s so worth it. First thing I did was give my couch a good vacuum and I can’t believe how clean it made my couch . Granted I just vacuumed the couch with my old vacuum then the new Dyson and I can’t believe how much more junk the Dyson sucked up. Love it highly recommend.
Purchased 2 weeks ago. We had the Dyson v8 animal and it did great. This new V15 really gets down into the carpet and the hard wood floor attachment is awesome. When the detect light comes on the small dirt particles really show up. Overall I give this V15 a solid 10