Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
465
4 Stars
103
3 Stars
46
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
382 out of
465)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: MizViv1
Verified Purchase:Yes
I bought this less than a month ago. I have 2 other Dyson's. The original one I got for Xmas in 2017. Another Dyson v15 Absolute for Xmas 2024 & a 2nd Dyson v15 Absolute for my trailer just about 3 weeks ago. I bought a cheaper off brand model but there was a design flaw in it, so I sent it back, & figured I'd go back to my tried & true, Dyson. This model really sucks. I mean it gets the dirt out of my carpets, sand, & everything else that accumulates in my home & trailer. I got lots of attachments for cleaning, floors, carpet, upholstery, nooks & crannies. I can get under my couch & beds easily with this vacuum. The battery lasts long enough for me to clean a LR & 3 BRs with carpeting, & a Kitchen & DR with ceramic floors. I love the light that shows where the dirt is on the floors so I don't have waste any better life by going over a floor a few times just to make sure I get all the dust up. Emptying & cleaning out excess dirt from it, is simple. Cleaning it out is easy. I had to go look up on YouTube how to assemble it because it is different than the other Dyson I have even tho it's the same model. I really like how it captures the dirt. Even the finest powdery dust is caught in the dirt bin. Oh, and suction power is really great. The two things I feel are a drawback is the dust bin is quite small compared to my original Dyson, & it's
heavy; heavier than I expected especially if I want to lift it up to vacuum high places. I give this vacuum 4.5 *
heavy; heavier than I expected especially if I want to lift it up to vacuum high places. I give this vacuum 4.5 *
Written by a customer while visiting Dyson
Customer Rating
1
Where's the customer number to call and talk to so
on April 24, 2025
Posted by: Doesn't work
Gender:Male
Verified Purchase:Yes
We think we might have a wrong part. Can't get the long pole to fit
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for reaching out! We’re sorry to hear that you’re having trouble fitting the long pole and suspect that you might have the wrong part.
To help resolve this, we recommend reaching out to our support team for guidance. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention. They can assist in verifying the part and providing the right solution for you.
We appreciate your time and look forward to helping you!
To help resolve this, we recommend reaching out to our support team for guidance. Please feel free to email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention. They can assist in verifying the part and providing the right solution for you.
We appreciate your time and look forward to helping you!
Written by a customer while visiting Dyson
Posted by: LovedV12
Gender:Female
Verified Purchase:Yes
It's got higher suction but is heavy. Don't like the trigger. Not as maneuverable as I would wish.
Worried it will have the same electronic failure my V12 had forcing me to search for a new cyclone unit. It it does this will be my last Dyson.
Also it came with a supposed upgraded new wand configuration that Dyson Experts on chat did not know about and neither they nor the Dyson videos described it.
Worried it will have the same electronic failure my V12 had forcing me to search for a new cyclone unit. It it does this will be my last Dyson.
Also it came with a supposed upgraded new wand configuration that Dyson Experts on chat did not know about and neither they nor the Dyson videos described it.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, May 9, 2025
Hello, we appreciate your detailed feedback on Dyson V15 Detect Absolute and are sorry to hear about your experience with the issue. We are sorry if the weight, trigger design, or maneuverability did not meet your expectations, and we acknowledge your worries about reliability. We understand this might have impacted on your overall experience. We do not want our valuable customers to face this kind of difficulty. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
Written by a customer while visiting Dyson
Posted by: km46
Gender:Female
Verified Purchase:Yes
Initially we loved it but the battery wears out even after full charges and during operation the machine cycles at different speeds on its own
Response from DysonBy Customer Service, Harpreet K, May 5, 2025
Hello, We appreciate you sharing your experience with the Dyson V15 Detect Absolute. While we are glad to hear that you initially loved it, we understand how frustrating it must be to encounter battery wear and unexpected speed cycling during operation. The V15 Detect Absolute is designed to optimize power based on floor type and debris levels, but we recognize that performance issues can be concerning. Our customer support team is available to help troubleshoot and explore possible solutions. Your feedback is valuable, and we truly appreciate you taking the time to share it. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
Written by a customer while visiting Dyson
Posted by: SunSandSea
Gender:Female
Verified Purchase:Yes
Love this thing, the green laser is everything. It makes cleaning more effective. My only issue was the initial directions for set up does not tell you that one of the short arms is the first part for the long arm so it’s confusing how to attach the long arm pieces. But after watching the correct YouTube video, we have enjoyed using it. Eco setting is ok, I usually keep it on auto or the high mode especially for clean up like cat litter.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sickboy
Gender:Male
Verified Purchase:Yes
I bought my V15 Detect Absolute almost a month ago and I find myself vacuuming every other day or so. Im obsessed! This thing is worth every penny! The sucking power is amazing! I have pretty old carpet and after vacuuming it looks pretty decent. If you’re torn on the cost, don’t and buy this thing. Oh! And the wood / laminate flooring attachment is pretty cool. The green light really does make the dirt, dog hair, and whatever else expose itself. My only concern is the fact that a vacuum makes me happy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Manfred
Gender:Male
Verified Purchase:Yes
I had a corded Dyson for years and was very happy with it. Now with this cordless version I'm very pleased with it's pet hair pickup and fine dust pick-up.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Some good, some not so good but overall a good vac
on March 25, 2025
Posted by: HaSu
Gender:Female
Verified Purchase:Yes
Super quiet, good battery length. I like the larger dirt collection canister and it empties easily. I wish that it had a switch on the button that could be locked on instead of having to keep pressure on it. My old smaller Dyson used to lay over and slide under the beds but the bigger canister and motor of my new Dyson makes it more difficult to get all the way under a king sized bed. I especially like the floor light that shows the dirt on hardwood floors.
I would recommend this to a friend!
Written by a customer while visiting Dyson