Would give a higher rating, but instructions were non existent and support doesn’t speak English very well and couldn’t understand my question.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your feedback with us. We regret to hear about the difficulties you experienced with the product instructions and with our support team. Clear guidance and effective communication are essential to ensuring a positive experience, and we sincerely apologize that this was not your experience. Your input is very valuable, and we will use it to improve both the clarity of our instructional materials and the accessibility of our customer support. If you are open to it, we would be glad to assist you further by providing detailed guidance tailored to your product and needs. Please reach out to our chat or voice support team, and we will ensure your concerns are addressed promptly. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
We use one attachment more than the other for our need. But we wish it had the dust light as well. We live the dust light but ca not really use that attachment on our floor
I would recommend this to a friend!
Response from DysonBy Customer Service, Rubaid K, October 3, 2025
Thank you for sharing your feedback. We are pleased that one of the attachments is meeting your needs, and we appreciate your enthusiasm for the dust light feature. It is encouraging to know that the dust illumination technology is enhancing your cleaning experience. We regret that the attachment with the dust light is not compatible with your flooring type, which limits its usability. We understand how important it is to have both effective illumination and functional versatility across different surfaces. If you are open to it, we would be happy to explore alternative attachments or offer usage tips that may better suit your floor type. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We value your input and look forward to supporting you further.
I love it! My carpets have never been cleaner No regrets with this purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
We truly appreciate your thoughtful feedback. It’s inspiring to hear that your Dyson has exceeded expectations and made such a noticeable difference in your home. Cleaner carpets and a product you love are the ultimate compliments, and we’re thrilled to know you’re happy with your purchase.
This is my second cordless Dyson. My other one retired from 13 years to our downstairs. I am amazed how new v15 capture so much more debris. I love Dyson cordless vacs. I use them every day. My only recommendation is location of on button. The new v15 trigger button sets oddly with hand and causes blisters. I did not have this issue on my old dyson
Got this as a Christmas gift. So far so good. A few things that would make this a better product are: make it stand up on its own when you stop vacuuming instead of having to lay it on the ground or against something else, make emptying the canister easier so that you don't have to disassemble( remove all the attachments on the vacuum) also a smaller vacuum head/narrower for tight areas would be great. By and large it is a great vacuum for hard surfaces(wood, tile). It is a bit hard to push on thick wool rugs.