I bought this for my daughter as an early Christmas gift. She absolutely loves it! even her 13 year old daughter loves it too!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s wonderful to hear that you purchased this as an early Christmas gift for your daughter and that both she and her 13-year-old daughter absolutely love it. We truly appreciate you taking the time to share your experience, and if you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I like the vacuum however on carpets it's very hard to push even with adjusting the roller bar.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your experience. We’re pleased you enjoy your Dyson overall, but we regret that maneuverability on carpets has been challenging. Your feedback is valuable, and we encourage you to contact us via live chat or call, so we can assist you further.
I am a pets owner and my house has never been cleaner. Great product!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re delighted to hear that your Dyson has made such a difference in keeping your home clean with pets. Thank you for sharing your experience. We’re glad the product has exceeded your expectations!
Disappointed with retractable tool contained in shaft to floor sweeper. It makes the shaft too narrow for pet hair. (clogged on first time use) The V11 interchangeable (from older Dyson) shaft was swapped out for unobstructed air path to canister from floor sweeper to make the V15 usable in all floors of carpeting and hard surface. Not what I thought I would be getting with the new purchase.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your honest feedback. We regret that the shaft design did not meet your expectations and caused clogging during use. We appreciate you letting us know, and we’d like to assist you further. Please connect with our customer care team through live chat or by phone.
This vacuum generally works well, with some great new features. However the new system of having the traditional vacuum head not plug directly into the trigger/tank/battery piece is throwing us a bit. It doesn't always make a great connection, and you have to be much more forceful with it to connect that one might like, considering how incredibly expensive this vacuum is.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are glad to hear that your new Dyson vacuum generally works well and that you appreciate some new features. At the same time, we are sorry to learn that the new connection system for the vacuum head has been less convenient than expected. We understand how disappointing it can be to have to apply extra force to connect parts, especially with a premium product. Your feedback is valuable, as it helps us continue to refine our designs and improve ease of use for our customers. We appreciate you taking the time to share your experience with us.
I love the attachment with the light that shows all that is really on the floors.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re delighted to hear that you’re enjoying your new Dyson and especially the attachment with the light. It’s wonderful that it helps reveal what’s really on your floors and makes cleaning even more satisfying.
This is the first cordless vac I’ve ever owned. Wow it’s game changing. I love how it moves and how it changes from different surfaces with ease. Easy to empty the bin and easy to use from the start. I’ll never go back. Thank you.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your wonderful feedback with us! We’re thrilled to hear that your first cordless Dyson vacuum has been such a game‑changer for you. It’s great to know you’re enjoying how easily it moves across different surfaces, how simple it is to empty the bin, and how effortless it is to use right from the start. We’re delighted that your Dyson has made cleaning easier and more enjoyable, and we truly appreciate you taking the time to share your experience.
The light and brush on the detect are absolutely the best! It's so easy to see all that needs to be cleaned. Easy to maneuver. Cleans beautifully. Powerful. Lasting battery. I'm obsessed and can't stop cleaning my wood floors because now I can see it all!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your wonderful feedback with us. We’re thrilled to hear how much you’re enjoying the Dyson Detect’s lighting and brush features, making it easier to see and clean every spot. It’s great to know you find it powerful, easy to maneuver, and that the lasting battery is helping you keep your wood floors spotless. We truly appreciate you taking the time to share your experience and are delighted that your Dyson has made cleaning so enjoyable!