Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
448
4 Stars
100
3 Stars
44
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
367 out of
449)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Nicole
Gender:Female
Verified Purchase:Yes
I thought this vacuum was going to be a game changer. I couldn’t be more wrong. First of all, the best thing about it is that it is definitely extremely quiet. The battery lasts quite long as long as it’s in auto mode. I don’t care for the fact that you have to change heads to vacuum carpet and floors. Also I feel the particle graph is pointless. It never changes and doesn’t reset itself. You have to manually reset it. There is basically no instructions provided with the vacuum. The online chat is less than helpful as well. Not thrilled with this purchase considering how expensive it was. This is now my third Dyson and rest assured it’ll be my last.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 15, 2025
Thank you for sharing your feedback. We are truly sorry to hear that your experience didn’t meet expectations, especially given your loyalty as a repeat Dyson customer. We understand how frustrating it can be when a product you hoped would be a game changer falls short. We appreciate your positive notes about the vacuum’s quiet operation and long battery life in auto mode. At the same time, your concerns about the need to switch heads, the particle graph not functioning as expected, and the lack of clear instructions are all important areas we take seriously. We also regret that our online support didn’t provide the assistance you needed. Your insights are valuable and will be shared with our development and customer support teams to help improve future products and experiences. If you would like to discuss this further or offer more suggestions, please don’t hesitate to reach out to Dyson support. We would also like to learn more so we can improve future services. Please feel free to email askdysonUS@dyson.com and include "Dyson Review" in the subject line for prompt attention to this matter. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: TheJenn
Gender:Female
Verified Purchase:Yes
I love this thing! You wouldn’t believe what it picks up even after I vacuum with the old vacuum! It’s actually pretty horrible and I feel better knowing I’m getting it up
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: glovetn
Gender:Male
Verified Purchase:Yes
So after a year the v15 we bought die. Dyson was kind enough to replace it, but a year is all it lasts? Anyway the one they replaced it with came in with a broken wand that they had to replace. So far the quality vs price is certainly not there.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for taking the time to share your experience with us. We appreciate you letting us know about the challenges you’ve encountered, and we are glad our team was able to assist with replacements along the way. Your feedback is important, and we’d truly value the opportunity to look into this further, so we can help improve your experience. If you’re open to it, our live chat or voice support team would be happy to connect with you and explore solutions together. Your satisfaction matters to us, and we remain committed to helping you get the best from your Dyson machine. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Chuck
Gender:Male
Verified Purchase:Yes
Battery life is poor on high. Didn’t do well in eco setting. Pretty disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the battery life hasn’t met your expectations on high power and that performance in eco mode hasn’t been satisfactory. We understand how disappointing it must be to feel let down by both settings, especially when you were hoping for stronger results. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and I actually hate it. Very expensive and it doesn’t do well with my brand new carpeting. I can barely push it across the floor. I tried different attachment still wasn’t good. Very disappointed!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 28, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that your Dyson V15 Detect Absolute hasn’t performed well on your new carpeting and understand how disappointing and frustrating this must be, especially given your investment. We’re here to help, please contact us via Dyson live chat or phone support, so our team can review your situation in detail and guide you through solutions tailored to your carpet type. Thank you again for your patience and for choosing Dyson; we’re committed to providing the support you need.
Written by a customer while visiting Dyson
Posted by: BWS3
Verified Purchase:Yes
the V15 seems to work ok.
I am disappointed in the instructions for assembly. Looks like Dyson changed the design but did not take the time to update the instructions. This sloppy work makes me question the quality of their engineering.
I am disappointed in the instructions for assembly. Looks like Dyson changed the design but did not take the time to update the instructions. This sloppy work makes me question the quality of their engineering.
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback on the Dyson V15. We’re glad to hear that the unit is working well for you, but we’re sorry to learn about your disappointment with the assembly instructions. Your observation about the design changes and documentation is very valuable, and we’ll make sure it’s shared with our team to help improve clarity and ease of use. Please contact our chat or voice support team if you’d like assistance with assembly, and we’ll be ready to guide you through the process. Your satisfaction is important to us, and we appreciate you taking the time to let us know.
Written by a customer while visiting Dyson
Posted by: KBeck
Gender:Female
Verified Purchase:Yes
I have two V11s and they're wonderful. This one.... is not up to Dyson standards. The turning is clunky and lifts off the floor defeating the purpose of the 360 swivel head. Its not vacuuming correctly/suctioning properly. The gadgets & overall assemble is not as smooth and it sticks. And finally- the vacuum trigger button on this one is SO uncomfortable!!
I do not understand how this is even the same company creation.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for sharing your honest feedback'; it's extremely valuable to us. We appreciate your love for the V11 and understand your disappointment with your new machine’s stiff turning, uncomfortable trigger, and suction issues. It’s not what you expect from Dyson, and it’s not what we aim for. For any performance problems, please reach out to us via live chat or phone. Our agents are ready to help resolve any issues and ensure your Dyson experience meets the high standards you know and trust. Thank you once again for your input; it genuinely helps us improve.
Written by a customer while visiting Dyson
Posted by: Rebbl87
Gender:Male
Verified Purchase:Yes
We replaced our V6 that we have had for 7 years with the 15 detect. It works great and the new laser feature is both addicting and disturbing (as now is see how gross my dog is all the time). The particle size graph is a fun feature as well.
I would recommend this to a friend!
Written by a customer while visiting Dyson