I like the suction. It pulls up the nap very well. I especially like the light on the hardwood floor attachment, which reveals the dust.
Response from DysonBy Dyson Customer Service, November 17, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson vacuum is delivering powerful suction, lifting the nap effectively, and that you are enjoying the hardwood floor attachment with its light feature that reveals hidden dust. This level of performance reflects our commitment to engineering machines that tackle even the most stubborn debris with precision and ease. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
I had a 15 year old Dyson Rollerball for pet hair and it was slowly (and loudly) announcing it's retirement. This vacuum is a game changer! From over 22 pounds to 8, it was much easier to move around. No cord to trip over, much smaller footprint, and it can get into places the other wasn't able to. Ready for another 15 year lifespan vac (I hope!)
Response from DysonBy Dyson Customer Service, November 17, 2025
Hi there, thank you so much for being a loyal Dyson customer and for sharing your wonderful experience with us! We truly appreciate the many years you have trusted Dyson, and we are delighted to hear how much easier your new vacuum is compared to your older Rollerball. Your feedback means a lot to us, and we are committed to making sure your new machine serves you just as well. To provide the best possible support and guidance, could you kindly share the serial number of your vacuum? Our team will be happy to assist you further.
The V`15 was far more difficult to assemble than our V-12. This is mainly due to the poor graphics provided with the "instructions". Our neighbors have a new V-15, and experienced the same difficulty in attempting to assemble the suction "tubes or wands" to the motor "head".
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 18, 2025
Thank you for sharing your experience with assembling the V15 compared to the V12. We appreciate your feedback regarding the instructions and understand how this could make the process more challenging. If you are still facing any issues with assembly or use, please don’t hesitate to reach out to our support team via chat or phone at http://ms.spr.ly/6429tRtoN. We’ll be happy to assist you further.
The vacuum is easy to use and performs amazing, but could be built a bit more sturdy. Especially where the wand and vac unit meet. Aside from that, a trigger lock option would be nice for things like the pet attachment. Either way, it exceeded my expectations and is by far the most powerful vac I’ve owned.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 17, 2025
Thank you for sharing your feedback. We are glad to know that your vacuum is easy to use, performs amazingly, and has exceeded your expectations, as delivering powerful and effective cleaning is central to our commitment. We regret that the sturdiness at the wand and vacuum unit connection, as well as the absence of a trigger lock option for attachments, has not fully met your needs, and we sincerely appreciate you bringing this to our attention. We understand how important it is for every feature to be both durable and convenient, and your input helps us identify opportunities for improvement. If you are open to it, we would be happy to ensure everything is functioning as expected or assist with any remaining concerns. Please contact our chat or voice support team, and we will be ready to help. Your satisfaction is important to us, and we remain committed to improving your experience. We appreciate your continued trust and the opportunity to support you.
This is hands down the best vacuum I've ever used. I was worried about how expensive it is, but it is soooo worth it. This has made cleaning 100x easier and actually more enjoyable. And I can't even begin to describe how satisfying it is to see how much is actually getting picked up by this thing. It's kind of scary realizing how much our old vacuum was missing! Definitely recommend.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear that this vacuum has proven to be the best you’ve ever used and that it has made cleaning so much easier and even enjoyable. We’re glad you found the investment worthwhile and that the performance difference compared to your old vacuum has been so satisfying. If you have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I love how thorough this vacuum performs. It has been a game changer for me in terms of keeping the pet hair, environmental dust and dirt off of my porcelain floors and area rugs. I love that it saves time and keeps my home clean. The maneuverability gets into even the tightest places. I find that I can clean my 27000 s/f home in half of the time as my previous cleaner with plenty of battery life to spare!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear how thorough the vacuum performs and that it has been a game changer in keeping pet hair, dust, and dirt off your porcelain floors and area rugs. We’re glad you appreciate the time savings, the maneuverability in tight spaces, and the ability to clean your 27,000 s/f home in half the time with plenty of battery life remaining. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I love this vacuum! It’s my first Dyson and I’m honestly so impressed. I really thought there was a lot of hype around the name and was worried it wasn’t worth the price but I was so wrong. I vacuumed my whole house in the morning with my old vacuum before receiving my Dyson and wow. I didn’t realize how much it wasn’t picking up!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We regret to hear that, though we’re glad to hear this is your first Dyson and that you are impressed with its performance. It’s great to know that despite initial concerns about the hype and price, the vacuum exceeded your expectations and showed how much your old vacuum was missing. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I live in sandy Michigan in the middle of the woods. I've had have hardest time finding a vacuum that could handle these types of messes. The Dyson V15 detect absolute is my answer! Not only can I see the sand, hair and dirt (which is such an amazing feature) but it sucked everything up easily and quickly. The battery could last a little longer, but I'm planning on getting a second so that's not a big deal. I'm still able to vacuum my entire downstairs with one charge on auto (1900 sq ft home). The attachments are great! I have hardwood floor with some rugs and both the hardwood attachment and carpet attachment work marvelously at picking up hair and sand! Im looking forward to getting more attachments and seeing what else this baby can do!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear that the Dyson V15 Detect Absolute has been the answer for handling the sand, hair, and dirt in your home and that the feature allowing you to see what’s being picked up has impressed you. We’re glad the attachments are working well on both hardwood floors and rugs, and that you’re able to clean your 1900 sq ft downstairs on a single charge while appreciating the maneuverability and performance. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.