Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
401
4 Stars
93
3 Stars
41
2 Stars
25
1 Star
39
81%of customers recommend this product.
(
334 out of
410)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Chuck
Gender:Male
Verified Purchase:Yes
Battery life is poor on high. Didn’t do well in eco setting. Pretty disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the battery life hasn’t met your expectations on high power and that performance in eco mode hasn’t been satisfactory. We understand how disappointing it must be to feel let down by both settings, especially when you were hoping for stronger results. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Dyson
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and I actually hate it. Very expensive and it doesn’t do well with my brand new carpeting. I can barely push it across the floor. I tried different attachment still wasn’t good. Very disappointed!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 28, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that your Dyson V15 Detect Absolute hasn’t performed well on your new carpeting and understand how disappointing and frustrating this must be, especially given your investment. We’re here to help, please contact us via Dyson live chat or phone support, so our team can review your situation in detail and guide you through solutions tailored to your carpet type. Thank you again for your patience and for choosing Dyson; we’re committed to providing the support you need.
Written by a customer while visiting Dyson
Posted by: BWS3
Verified Purchase:Yes
the V15 seems to work ok.
I am disappointed in the instructions for assembly. Looks like Dyson changed the design but did not take the time to update the instructions. This sloppy work makes me question the quality of their engineering.
I am disappointed in the instructions for assembly. Looks like Dyson changed the design but did not take the time to update the instructions. This sloppy work makes me question the quality of their engineering.
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback on the Dyson V15. We’re glad to hear that the unit is working well for you, but we’re sorry to learn about your disappointment with the assembly instructions. Your observation about the design changes and documentation is very valuable, and we’ll make sure it’s shared with our team to help improve clarity and ease of use. Please contact our chat or voice support team if you’d like assistance with assembly, and we’ll be ready to guide you through the process. Your satisfaction is important to us, and we appreciate you taking the time to let us know.
Written by a customer while visiting Dyson
Posted by: KBeck
Gender:Female
Verified Purchase:Yes
I have two V11s and they're wonderful. This one.... is not up to Dyson standards. The turning is clunky and lifts off the floor defeating the purpose of the 360 swivel head. Its not vacuuming correctly/suctioning properly. The gadgets & overall assemble is not as smooth and it sticks. And finally- the vacuum trigger button on this one is SO uncomfortable!!
I do not understand how this is even the same company creation.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for sharing your honest feedback'; it's extremely valuable to us. We appreciate your love for the V11 and understand your disappointment with your new machine’s stiff turning, uncomfortable trigger, and suction issues. It’s not what you expect from Dyson, and it’s not what we aim for. For any performance problems, please reach out to us via live chat or phone. Our agents are ready to help resolve any issues and ensure your Dyson experience meets the high standards you know and trust. Thank you once again for your input; it genuinely helps us improve.
Written by a customer while visiting Dyson
Posted by: Rebbl87
Gender:Male
Verified Purchase:Yes
We replaced our V6 that we have had for 7 years with the 15 detect. It works great and the new laser feature is both addicting and disturbing (as now is see how gross my dog is all the time). The particle size graph is a fun feature as well.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mmmmmm
Verified Purchase:Yes
Would give a higher rating, but instructions were non existent and support doesn’t speak English very well and couldn’t understand my question.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 11, 2025
Thank you for sharing your feedback with us. We regret to hear about the difficulties you experienced with the product instructions and with our support team. Clear guidance and effective communication are essential to ensuring a positive experience, and we sincerely apologize that this was not your experience. Your input is very valuable, and we will use it to improve both the clarity of our instructional materials and the accessibility of our customer support. If you are open to it, we would be glad to assist you further by providing detailed guidance tailored to your product and needs. Please reach out to our chat or voice support team, and we will ensure your concerns are addressed promptly. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Bob73
Gender:Male
Verified Purchase:Yes
We use one attachment more than the other for our need. But we wish it had the dust light as well. We live the dust light but ca not really use that attachment on our floor
I would recommend this to a friend!
Response from DysonBy Customer Service, Rubaid K, October 3, 2025
Thank you for sharing your feedback. We are pleased that one of the attachments is meeting your needs, and we appreciate your enthusiasm for the dust light feature. It is encouraging to know that the dust illumination technology is enhancing your cleaning experience. We regret that the attachment with the dust light is not compatible with your flooring type, which limits its usability. We understand how important it is to have both effective illumination and functional versatility across different surfaces. If you are open to it, we would be happy to explore alternative attachments or offer usage tips that may better suit your floor type. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson. We value your input and look forward to supporting you further.
Written by a customer while visiting Dyson
Posted by: Desertgirl
Gender:Female
Verified Purchase:Yes
I love it!
My carpets have never been cleaner
No regrets with this purchase
My carpets have never been cleaner
No regrets with this purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
We truly appreciate your thoughtful feedback. It’s inspiring to hear that your Dyson has exceeded expectations and made such a noticeable difference in your home. Cleaner carpets and a product you love are the ultimate compliments, and we’re thrilled to know you’re happy with your purchase.
Written by a customer while visiting Dyson