I’ve had my new Dyson V15 Absolute for about a week. I like the ease of just picking it up and going. The suction power is great. I like how I can just empty the canister after vacuuming and I can take it apart easily to clean it. It’s easy to switch from the different attachments. I took it to my moms and vacuumed her home. I like that with the one attachment , you can see the dirt and dust . Wow, that’s an eye opener.👀. The only two things that I can say are cons is that it is not the easiest to push on carpet and I had to hold the power button down while vacuuming. I got blisters on my thumb and finger area.🥺
The first time I used the Dyson on our rugs I was shocked how much dog hair it pulled out. I also love the Fluffy Optic cleaner head. We track in lots of dirt and the floor feels very clean after using it.
I bought this, our 3rd Dyson vac, & it hasn’t worked at all since receipt due to the wrong battery it was supplied with.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re very sorry to hear that you’ve received the wrong battery multiple times and that your new Dyson vacuum has not worked since purchase. We understand how frustrating this must be, especially after investing in several Dyson machines. Your satisfaction is very important to us, and we’d like to ensure this is resolved properly. Please contact our chat or voice support team, and we will be ready to assist you further with the correct battery and guidance. We appreciate your feedback, as it helps us continue to improve both our products and our customer care.
The V`15 was far more difficult to assemble than our V-12. This is mainly due to the poor graphics provided with the "instructions". Our neighbors have a new V-15, and experienced the same difficulty in attempting to assemble the suction "tubes or wands" to the motor "head".
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 18, 2025
Thank you for sharing your experience with assembling the V15 compared to the V12. We appreciate your feedback regarding the instructions and understand how this could make the process more challenging. If you are still facing any issues with assembly or use, please don’t hesitate to reach out to our support team via chat or phone at http://ms.spr.ly/6429tRtoN. We’ll be happy to assist you further.
I bought this for my girlfriend. When I tried to put it together, I realized that the wand would not fit into the base, so we have not been able to use it. We have not been able to get any response from Dyson. It is a terrible company. I have notified American Express not to pay them.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Nop. I had a dyson v8 animal and worked way better. This one is SOOOOOO heavy and suctions poorly.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hello
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review. Please feel free to email askdysonUS@dyson.com
Written by a customer while visiting Dyson
Customer Rating
5
Illumination at its best for a clean tomorrow.
on December 18, 2024
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] Firstly the illumination feature for invisible dust definitely works, the fluffy head hold it in for sure. I’m not a new Dyson user and the V15 Detect Absolute machine is by far the best one I’ve owned. The tangle free feature also works. I’m very much happy with my machine and highly recommended. Great job Dyson.