Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(598 Reviews)
Rating breakdown 598 reviews
5 Stars
401
4 Stars
93
3 Stars
40
2 Stars
25
1 Star
39
82%of customers recommend this product.
(
334 out of
409)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Thelaulimama
Gender:Female
Verified Purchase:Yes
I bought this the Dyson V15 Detect Absolute one month ago. I absolutely love the portability and power this machine has. The attachment with the green light illuminates the vacuum path to guide me through my house in a thorough way. The easy to pull out hand held attachment allows to me to get the nooks and crannies. I love it!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear how much you love your Dyson V15 Detect Absolute and that its portability and powerful performance have made such a difference in your cleaning routine. It’s wonderful to know the green light attachment helps guide you for a thorough clean, and that the handheld feature makes reaching nooks and crannies so easy. Your satisfaction is very important to us, and we’re glad this Dyson has exceeded your expectations!
Written by a customer while visiting Dyson
Posted by: lily
from Torrington, ct
Gender:Female
Verified Purchase:Yes
Prior to this vacuum, I had the Dyson v10, which I liked very much. I am still getting used to this v15. I preferred the manual features of the v10. I find the circular screen for this v15 not particularly user friendly. For example, I want the vacuum to stay on the "eco" feature bc I don't want to suck up so much of my rugs fiber. But it seems to keep putting itself back into a stronger suction mode so I have to mess with the circular screen every time I use it. I expect it's probably just me being old fashioned, but it was easier and I felt way more confident that I knew what was going on with the v10.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, August 14, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Grif62424
Verified Purchase:Yes
Bought this and already it’s clogged. For the money you can buy a cheap one and have no issues. Very disappointed
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review"
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: km46
Gender:Female
Verified Purchase:Yes
Initially we loved it but the battery wears out even after full charges and during operation the machine cycles at different speeds on its own
Response from DysonBy Customer Service, Harpreet K, May 5, 2025
Hello, We appreciate you sharing your experience with the Dyson V15 Detect Absolute. While we are glad to hear that you initially loved it, we understand how frustrating it must be to encounter battery wear and unexpected speed cycling during operation. The V15 Detect Absolute is designed to optimize power based on floor type and debris levels, but we recognize that performance issues can be concerning. Our customer support team is available to help troubleshoot and explore possible solutions. Your feedback is valuable, and we truly appreciate you taking the time to share it. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet
Written by a customer while visiting Dyson
Posted by: Bnraines67
from Maryland
Gender:Male
Verified Purchase:Yes
Great vacuum! I’m not sure how we got along without it. Combined with the fact that is is almost addictive in a video game kinda way it is a great purchase. The whole family fights over who gets to vacuum the floors!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Helen
from Natick
Gender:Female
Verified Purchase:Yes
The dust bin is impossible to thoroughly clean. It appears to be a bad design. Photo below is after emptying it. A lot of dust is released into the air when you empty it and it is very difficult to completely empty it.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 13, 2025
Hello Helen, thank you for taking the time to share your experience—we are sorry to hear that the design of the Dyson V15 Detect Absolute’s dust bin has not met your expectations. We understand how frustrating it can be when emptying the bin releases dust back into the air and does not allow for thorough cleaning. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: RM1304
Verified Purchase:Yes
This vacuum is powerful and has good battery life. The problem is it says it’s recommended for “All Floors”. It is terrible on rugs or carpet. All my rugs are short pile and not much to them but this vacuum you can hardly push along the rug. Who needs a vacuum that can only clean hard floors but can’t to rugs or carpets. For the price of this thing it’s a joke.
Dyson, make a power head for the V15 that will vacuum carpet!
Definitely would not recommend this vacuum cleaner.
Dyson, make a power head for the V15 that will vacuum carpet!
Definitely would not recommend this vacuum cleaner.
Response from DysonBy Customer Service, Rubaid K, August 16, 2025
Thank you for your feedback. We are sorry to learn about the difficulties you have experienced on rugs and carpets. We understand how important versatility is, particularly for a product designed for use on all types of flooring. Our goal is to ensure seamless performance across all surfaces, and we regret that the V15 has not met that standard in your home. If you are willing, we would be happy to explore ways to improve its usability on carpeted areas, whether through accessory recommendations, cleaning techniques, or by learning more about the specific types of rugs in your home. Please reach out to our customer support team at askdysonus@dyson.com so that we can assist you further. Your feedback is extremely valuable as we continue to enhance our products. We wish you continued health and happiness.
Written by a customer while visiting Dyson
Posted by: judik
Verified Purchase:Yes
I love the vacuum but am missing the crevice tool attachment. Have had zero luck contacting through the website and will likely have to pick up the phone but it is irritating I can't respond to the order with my issue.
Response from DysonBy Customer Service, Rubaid K, August 14, 2025
Thank you for your feedback. We are delighted to hear that you are enjoying your Dyson vacuum. That level of satisfaction is exactly what we strive to deliver. We are truly sorry that the crevice tool was missing from your order and that reaching us through the website has been difficult. We understand how frustrating that experience can be and sincerely appreciate you bringing it to our attention. Our objective is to ensure a smooth and reliable experience from the moment of purchase through ongoing performance. We would be pleased to assist you, help you navigate your order, or guide you to the most effective support. Please contact our customer support team for prompt assistance. If you have any additional questions or concerns, you are welcome to email us at askdysonus@dyson.com. We wish you continued health and happiness.
Written by a customer while visiting Dyson