Shipped with wrong wand. Wand doesnt attatch to head
No, I would not recommend this to a friend.
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gold wand incorrect for V15
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your feedback with us. We truly appreciate the time you’ve taken to let us know. We’re sorry to hear about the incomplete shipment and that the wrong wand was shipped, which doesn’t attach to the head, and we completely understand how inconvenient this must be. Please be assured that for any performance issues as a result, we kindly request you to contact us via live chat or call, where our agents would be happy to assist you further. Thank you again for your valuable input, which helps us improve and better serve you.
I have been using this since just before Christmas and I have to say I am loving it so far. The floor attachment does a great job of actually getting the dog hair up. And the light! I can see all the dirt and dog hair that needs picking up. It’s also fairly easy for me to maneuver. Batter is holding a charge well, as I’ve only had to recharge a couple of times so far. The upholstery tool is a winner also.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your experience! We’re thrilled to hear that your Dyson is living up to your expectations and making cleaning easier, especially with features like the floor attachment, light, and upholstery tool. It’s great to know the battery is performing well too. We truly appreciate your feedback and are always here if you have any questions or need assistance.
Sucks hard, has laser beam, thumbs up!! A+++++++++
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for the fantastic review! We’re glad to hear you’re impressed with the suction and loving the laser feature. Your thumbs up means a lot to us. If you ever have questions or need support, our team is here for you. Thanks again for choosing Dyson.
We bought this 3 weeks ago. What a difference it has made. Especially with dog hair!
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for sharing your experience! We’re thrilled to hear your Dyson has made such a difference in just a few weeks, especially with tackling dog hair. Your feedback means a lot to us and inspires us to keep creating products that make cleaning easier for pet owners.
So far best electric handheld vacuum I've used. Super strong. Super good battery level monitor. Love the laser light that allows us to see how disgusting our floors are! And super simple to use, charge, and empty.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 14, 2026
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Dyson handheld vacuum has exceeded your expectations, from its powerful suction and intuitive battery monitoring to the laser illumination that highlights hidden dust. It’s great to know that the easy charging and effortless emptying have made your cleaning routine even simpler. We truly appreciate you taking the time to leave such a positive review and are delighted that your Dyson machine is making a noticeable difference in your home.
We bought our V15 Detect for the strong suction and battery life. It's great for floors, but it is removing the pile from our carpet, i.e., the carpet head is overly aggressive, even with the suction at minimum and the setting that leaks air. Unfortunately there does not seem to be an alternate head that is less rough on our carpet, so we can only use the V15 for floors.
No, I would not recommend this to a friend.
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Carpet pile: taking the life out of our carpet
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you for sharing your honest feedback and detailed experience with the Dyson V15 Detect. It’s incredibly valuable to us. We’re glad to hear you appreciate the strong suction and battery life, but we understand your concern about the carpet cleaner head being too rough for your carpets. Your observations help inform our ongoing product development and support priorities. If you’re open to it, our live chat or call support team would be happy to talk through options with you, including softer accessory recommendations or tips to optimise your cleaning for delicate carpet types. Your satisfaction matters, and we’re here to help you get the most out of your Dyson experience. Thank you again for your review and for allowing us to support you.
The V15 is a MAJOR step up from the V10. The “night vision” (laser dirt illuminated) is dazzling. It lets you see everything. We’re glad we bought this vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 18, 2026
Hi there, we are pleased to hear that you are loving your Dyson. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!
This is an incredible product. The power, functionality, ease of changing heads is incredible. I have never been so excited to vacuum!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 4, 2026
It is wonderful to hear that your Dyson has turned a chore into something to get excited about. We are thrilled that you are loving the powerful suction and the seamless way the heads swap out as it truly makes all the difference in a cleaning routine. Thank you so much for sharing your enthusiasm with us.