Super suction. We like the bracket for the wall versus our older V8. Leaves great lines on the carpet. Having floor head unit works well.
Response from DysonBy Dyson Customer Service, December 14, 2025
Hi there, thank you for sharing your experience! We’re delighted that the suction, wall bracket, and floor head are making cleaning easier for you. If you need any tips or further assistance, please reach out via live chat or call our support team—we’re always here to help.
I love it! My carpets have never been cleaner No regrets with this purchase
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
We truly appreciate your thoughtful feedback. It’s inspiring to hear that your Dyson has exceeded expectations and made such a noticeable difference in your home. Cleaner carpets and a product you love are the ultimate compliments, and we’re thrilled to know you’re happy with your purchase.
I purchased the V15 and thought I purchased a V12. The V12 has an on and off switch and the V15 has a trigger that must be held to run. Even though the V15 is bigger, and more expensive than the V12, The on off switch is more important than any other feature. I would gladly trade the V15 for a V12.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear about the mix-up between the V15 and V12 models, and we understand how important the on/off switch is to you compared to the trigger mechanism. It can be frustrating to end up with a product that doesn’t match your preferences, especially when you value ease of use over size or price. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution, including exploring exchange options. Your satisfaction is important to us, and we remain committed to helping you get the product that best fits your needs. Thank you again for your input.
Battery life is poor on high. Didn’t do well in eco setting. Pretty disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the battery life hasn’t met your expectations on high power and that performance in eco mode hasn’t been satisfactory. We understand how disappointing it must be to feel let down by both settings, especially when you were hoping for stronger results. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
While som aspects are a real improvement on my old V8, a couple of changes are huge handicaps, one so bad I think I'm going to have to buy something else, instead.
The cons: It's too heavy. It hurts my for arm to vac with it. I can't do the whole of my lounge in one go because of the strain. I'm a small woman, but no smaller than 25% of American women, and I'm not particularly frail. Ive never had a problem with a vacuum cleaner before, so I I find this an unacceptable design choice on Dyson's part.
The other negative change is that you have to remove the attachments to empty the bin. On previous models I've owned you just picked the vac up over your trash can and pulled the lever, put this one the hatch that opens is where the attachments plug in. The machine won't let you open the hatch with the attachments plugged in (and it would be difficult to do so and empty over a trash can for the larger attachments anyway. This is far more cumbersome than the previous Dyson's I've had.
The good - it's more powerful. I believe the battery will last longer, but it's too heavy for me to test that theory as I can't vac with it for long enough. Similarly the bin seems bigger so won't need emptying mid-vac so much but, again, I haven't been able to test that theory. I find the hair detangler seems to work - which I really like!
Other upgrades like the light that shows you dirt on hard surfaces seem gimmicky to me and I haven't found them useful.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 14, 2025
Hi there, we really appreciate your detailed review and are sorry to hear that some design changes haven’t met your expectations. We understand how important ease of use is, and your feedback will be shared with our product team. If you’d like assistance with handling or have any concerns, please connect with us through live chat or by phone. We’d love to help make your experience better.
Have had this vacuum for about two weeks now. We decided to invest in a high-end vacuum, did our research, and kept finding that the Dyson v15 kept trumping the rest. The design is sleek, surprisingly light, easy to handle and maneuver around corners, user friendly with a cool little screen that displays useful information like how much time is left on the battery which can give you an idea how long you’ve been cleaning if you like to manage your time and how many particles you’ve vacuumed with different sizes of particles it likes to record, battery life is excellent and defeats any corded vacuum where you don’t have to wrestle with the cord or be limited on how far you can get after you plug in with a corded vacuum, all attachments are actually useful, the size of the head is a great size that fits in a lot of small spaces, the suction power is optimal and has a setting to lessen suction on the head piece if vacuuming on rugs or carpet, and the design of the filtration is sophisticated and it does not blow out dust particles like older vacuums do. I would’ve never thought I needed to buy a new vacuum, since I never paid any attention to the world of vacuums, but I’m glad I did, because it is like night and day compared to older or lesser-quality vacuums. I used to buy used and abused vacuums or cheap vacuums, if it sucks, it sucks but now I see the difference when you have two cats in the house that leave their fur virtually everywhere. The green light definitely helps see how much dust accumulates on the ground if you have hard flooring. I’d say the green light feature is not a gimmick and helps satisfy how clean it leaves the area behind. Glad we made the purchase, I’d recommend buying the Dyson v15 or any high-end Dyson model when it is on sale. Original MSRP is pretty high in my opinion. I will gladly leave a review update after I’ve owned it for a while and I am content that it comes with a two-year warranty. Hope this review helps those out on the fence between other brands because I like to do my homework as well and I take days or weeks before I finally decide on which one to buy.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing such a detailed and thoughtful review. We are delighted to hear that your Dyson V15 has exceeded expectations, offering sleek design, lightweight maneuverability, and powerful suction that adapts to different surfaces. It is wonderful to know that the LCD screen, particle detection, and green light feature have enhanced your cleaning experience, making it easier to manage time and ensure a deeper clean—especially with pets in the home. We are also pleased that the filtration system and attachments have proven both effective and practical, reflecting our commitment to engineering technology that combines performance with ease of use. Your insights about the difference compared to older vacuums, as well as your appreciation for the eco‑friendly design and warranty, reinforce our mission to deliver long‑lasting, innovative solutions. We sincerely value you taking the time to share your experience and recommendation. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
My 3rd Dyson. Does really nice job! Really gets the dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Thank you for sharing your wonderful review. We are delighted to know that this is your third Dyson and that it continues to impress you with its performance. Hearing that it does such a nice job and really gets the dust reassures us that our technology is making a meaningful difference in your home. Your loyalty and feedback mean a great deal to us, and we are thrilled that your Dyson has once again delivered the results you expect and enjoy.
The automatic function sucks. They're very older versions which you can choose medium level are way better.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the automatic function hasn’t met your expectations and that you feel the older versions with selectable medium levels perform better. We appreciate you taking the time to let us know your experience. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.