I love vacuum cleaners and this is my third cordless Dyson; just keeps getting better. I love the light feature on hard floor attachment.
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your latest cordless Dyson continues to exceed your expectations and that the improvements in each model have made a noticeable difference for you. The illumination feature on the hard‑floor attachment is designed to enhance visibility and help capture fine dust with greater precision, so it’s wonderful to know you’re enjoying its benefits. Your experience reinforces our commitment to engineering high‑quality machines that combine advanced technology with thoughtful, user‑focused design. We sincerely appreciate you taking the time to share your thoughts. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team — we are always happy to assist.
The vacuum is very hard to push on carpeted areas and rugs. My area rugs push out of place due to the heavy suction instead of the vacuum gliding on top. I bought it solely for its light weight and ease of maneuverability, but have been extremely disappointed. Would not purchased had I know about this issue. My beloved old V11 started having issues with the motor pulsating so definitely wanted another Dyson but the new V15 Absolutely doesn’t compare.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 18, 2025
Your feedback is very important to us, and we regret that your Dyson V15 experience has been disappointing. We understand how frustrating it must be when a product doesn’t deliver the maneuverability you were hoping for. Thank you for sharing your comparison with the V11. We’ll use this insight to improve. Our support team is here to help you with next steps.
It works as advertised. Good suction power. No more cord to track around. I thought the green light was a gimmick…. I was way wrong.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson is delivering strong suction power and providing the convenience of cordless cleaning, making it easier to move around without tracking a cord. This level of performance reflects our commitment to engineering machines that combine powerful technology with effortless usability. At Dyson, we strive to design high-quality cleaning solutions that simplify everyday tasks while maintaining exceptional results. Your satisfaction reinforces our mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Been a Dyson fan for a while - love the updates to the newest machine - super suction power
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that the latest Dyson machine has impressed you with its updates and powerful suction. Each new generation is engineered to deliver enhanced performance, improved efficiency, and a more refined cleaning experience, so it’s wonderful to know these advancements are making a noticeable difference for you. At Dyson, we are committed to developing high‑quality machines that combine innovative technology with thoughtful, user‑focused design. Your continued trust in our products truly reinforces that mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please feel free to reach out to our chat or voice support team — we’re always happy to assist.
Replaced our V11 with the V15 and found the battery life to be MUCH longer.. The head is extremely maneuverable and the quick-deploy crevice tool is a total game-changer. I was so impressed I bought two for family members. Great work, Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 17, 2025
Thank you so much for sharing your wonderful review. We are thrilled to hear how much you’re enjoying your new V15, especially the extended battery life, the smooth maneuverability, and the quick‑deploy crevice tool, making such a difference in your cleaning routine. It’s incredibly rewarding to know the upgrade from your V11 has been such a positive experience, and we’re truly grateful that you were impressed enough to purchase additional machines for your family. Feedback like yours means a lot to us, and we’re delighted that the V15 is delivering the performance you were hoping for. If you ever need support or have questions, we’re always here to help.
I have always wanted a Dyson so I purchased one of the Dyson Sticks the V15 Detect Absolute. I love it it works great and it even has a light on the front, I had no idea how much dust was actually on my floors until I started using my V15.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 16, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that your Dyson V15 Detect Absolute is delivering such a positive experience and that the illumination feature has helped reveal just how much hidden dust can accumulate on your floors. This level of visibility and cleaning performance reflects our commitment to engineering machines that not only capture fine particles with precision but also enhance the way you interact with your home environment. At Dyson, we focus on combining advanced technology with thoughtful, user‑friendly design to ensure every clean feels more effective and more satisfying. Your experience reinforces that mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team — we’re always happy to assist.
I wish I would have bought the outsize. This one is too small. I used to have an outsize but thought this one was similar. It's not. If you have a big house with lots of kids, go for the bigger version
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 16, 2025
We appreciate you taking the time to share your thoughts. It’s great to know the suction performance has impressed you, but we’re sorry the smaller capacity and head size haven’t matched your expectations after using the Outsize previously. We design our machines to suit different home sizes and cleaning needs, and your feedback helps us understand how important those differences are. If you’d like guidance on accessories or solutions that could make your current Dyson more convenient, our support team is available through live chat or phone to help.
I LOVE the Fluffy Optic Head that came with this vacuum. The vacuum is a bit pricey so I was on the fence about buying it, but I am so glad I did!!! I have inside pets, and it picks up everything! The fluffy optic head is awesome because it shows everything that you missed.
Response from DysonBy Dyson Customer Service, December 15, 2025
Thank you for your positive feedback. We’re delighted to hear that the Fluffy Optic Head has made such a difference in your cleaning routine, especially with pets at home, and that you’re happy with your purchase despite the initial hesitation. Your satisfaction means a lot to us, and we truly appreciate you sharing your experience. We have noted your input, and thank you again for taking the time to provide your valuable feedback.