You should see all the crap that came out of my carpet. Dog hair- dirt- little micro bugs apparently which the vacuum tells you all about. Not sure how I lived with so much filth before this vacuum. Is it worth 600 bucks? Yes it is. Especially if you have a dog and children. Could you spend 600 on other things? Yes you could. But would your carpets still be filthy? Yes they would.
We tried a similar style, less expensive, vacuum from a competing brand and it really wasn't the same. We had to break down and get the Dyson. It's really in a whole different league. Build quality, suction power, battery life and user experience are all top notch.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Hello, we really appreciate your thoughtful review. It’s fantastic to hear that Dyson’s build quality, suction, battery life, and user experience have all lived up to your expectations. Your recommendation means the world to us. If you ever have questions or want to explore more features, please reach out via live chat or phone support. We’d love to assist.
I’m not impressed with this vacuum. Just an FYI—if you have rooms or rugs with thicker carpet, you’ll need a different attachment, which is sold separately at a pretty high price
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 28, 2025
Hi, thank you for taking the time to share your feedback with us. We truly value your input and the detail you’ve provided about using your vacuum on thicker carpets and rugs. We completely understand your concern regarding the need for a separate attachment, and we appreciate you highlighting this as it helps us improve the experience for our customers. Your satisfaction is very important to us, and we remain committed to helping you get the very best from your Dyson machine. If you’re happy to open up with us further, we’d love the opportunity to make your experience better, please contact our live chat or voice support team, where our experts will be ready to assist you personally. Thank you again for sharing your thoughts with us.
This vacuum has good suction, excellent handheld attachments, and it is not too heavy when using it with those attachments. The one flaw would be that you need to hold the power button down the whole time you are vacuuming. This can be resolved by purchasing a “button holder” on the Internet
I bought this and while I love the power and versatility, constantly holding the trigger caused my arthritis in my hand to flare up. I decided the gen5 was a better option so i returned this one.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
I upgraded from a v8 to this v15. It definitely lasts much longer on a charge which is a nice plus. We had to google how to insert the longer piece into the handle as it’s a bit tricky. Because of the longer battery life it is heavier on my wrist. This does cause me some discomfort. I’m a senior with arthritis. I bought this online so didn’t think about this issue. It is a very good vacuum and I highly recommend it just not for me. I will find another lighter weight one. It will be a Dyson though. This was my 4th one and they are well made.
Battery life is extremely short, even while using auto/eco mode. Replacement/spare batteries are overpriced. Dust bin is too small even for medium sized homes (you will need to empty it a few times for a medium/big sized job) for the price I paid I'm disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 2, 2025
Hello, thank you for sharing your feedback with us. We are sorry to learn about the difficulties you've encountered with the machine. Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to look further into this for you, and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on t askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
doesn't stay on consistently and keeps saying it's clogged when there is nothing anywhere
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 5, 2025
Thank you for sharing your feedback. We are glad to hear that you have been actively engaging with your device, that level of involvement is exactly what we aim to encourage. We regret that the device is not staying on consistently and is displaying a clogged warning despite being clean. We understand how frustrating it is when a product does not perform reliably, especially after proper maintenance. Our goal is to provide tools that operate seamlessly and intuitively, and we sincerely appreciate you bringing this issue to our attention. If you are open to it, we would be pleased to troubleshoot the issue or proceed with the best possible resolution. Please contact our chat or voice support team, and we will be happy to assist you further. Your feedback is invaluable in helping us improve both our products and our service.