Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(684 Reviews)
Rating breakdown 684 reviews
5 Stars
465
4 Stars
103
3 Stars
46
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
382 out of
465)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Rbez
Gender:Female
Verified Purchase:Yes
Great vacuum. Picks up everything, but I can't figure out which attachment to use to vacuum front door mat that looks like carpet. Tried them all.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We’re glad to hear you’re impressed with the vacuum’s powerful suction and lightweight design! We’ve noted your concern about the front door mat, and we’d love to help you find the right attachment. Please reach out to us via live chat or phone support, and our team will guide you step‑by‑step. Your satisfaction matters, and we’re here to ensure you get the best results every time.
Written by a customer while visiting Dyson
Posted by: Barney
Gender:Male
Verified Purchase:Yes
So far, so excellent! Took a bit of time to fully understand all the many aspects to the vacuum, but it really works well!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing your experience with us! We’re really glad to hear that your machine has been working so well for you. It’s completely normal for it to take a little time to get familiar with all the features, and we appreciate you taking the time to explore everything it can do. We’re delighted it’s been an excellent fit so far, and we’re always here if you ever need tips or support down the road.
Written by a customer while visiting Dyson
Posted by: Randy
Verified Purchase:Yes
I don't understand why there isn't an on/off switch for the green laser light on the V15 when it's a step up from the V12
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you for sharing your feedback with us, and we truly appreciate it. We’re glad to hear your thoughts on the V15, and we’re sorry for any inconvenience caused by the absence of an on/off switch for the green laser light. We completely understand how important ease of use and flexibility are, and your input helps us improve our technology. If you experience any performance issues, please don’t hesitate to reach out via live chat at http://ms.spr.ly/6425t2peN or call our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be happy to assist you further.
Written by a customer while visiting Dyson
Posted by: BobbyK
Gender:Male
Verified Purchase:Yes
Best vacuum on the market!! We enjoyed the first one so much that we bought a second for upstairs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your wonderful feedback. We are thrilled to hear that the Dyson V15 Detect Absolute has impressed you so much that you decided to purchase a second one for your upstairs space. This truly reflects the confidence our customers place in Dyson technology, and we are delighted that the machine’s performance has made such a positive impact on your cleaning routine. At Dyson, we are committed to engineering products that deliver powerful results with ease, and your experience reinforces that mission. We sincerely appreciate you taking the time to share your satisfaction, and should you ever need assistance or support, our chat and voice support teams are always here to help.
Written by a customer while visiting Dyson
Posted by: Vac12
Gender:Male
Verified Purchase:Yes
Owned for 3 weeks now and we are impressed, this unit is strong and versatile. Green lazer is a plus also.
Battery life is great so far and system automatically adjusts for dirtier areas.
Battery life is great so far and system automatically adjusts for dirtier areas.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for your fantastic review! We’re thrilled to hear that after three weeks of use, you’re impressed with the strength and versatility of your Dyson, and that the green laser feature and automatic adjustment system have added to your experience. It’s wonderful to know the battery life is performing well and that the machine is making cleaning easier and more effective for you. Your feedback means a great deal to us, and we’re delighted to have you enjoying the innovation and performance Dyson is known for!
Written by a customer while visiting Dyson
Posted by: betsy
Gender:Female
Verified Purchase:Yes
I purchased this item a few weeks ago and am very happy with it. It is excellent for vacuuming hard floor surfaces. The attachments are easy to use. It maneuvers very well and allows cleaning under furniture on legs.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your wonderful feedback with us. We truly appreciate the time you’ve taken to let us know. We’re delighted to hear that you’re very happy with your new vacuum, that it performs excellently on hard floor surfaces, and that the attachments and maneuverability make cleaning under furniture easy. It’s great to know the product is meeting your expectations, and we sincerely thank you for your input.
Written by a customer while visiting Dyson
Posted by: unhappy
Gender:Male
Verified Purchase:Yes
Shipped with wrong wand. Wand doesnt attatch to head
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you so much for sharing your feedback with us. We truly appreciate the time you’ve taken to let us know. We’re sorry to hear about the incomplete shipment and that the wrong wand was shipped, which doesn’t attach to the head, and we completely understand how inconvenient this must be. Please be assured that for any performance issues as a result, we kindly request you to contact us via live chat or call, where our agents would be happy to assist you further. Thank you again for your valuable input, which helps us improve and better serve you.
Written by a customer while visiting Dyson
Posted by: Bap19
Gender:Male
Verified Purchase:Yes
Constant clogs, constant emptying. This vacuum is such a hassle. We can hardly vacuum for two minutes before a clog forms at the inlet to the canister. Then, after we clear the clog, the cannister fills every 3-5 minutes and must be emptied. It does NOT live up to the hype.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you for sharing your experience with us. We are truly sorry to hear about the frustration you have encountered with constant clogs and frequent emptying of the canister, which understandably makes vacuuming feel like a hassle rather than a convenience. We completely recognize how important it is for your machine to perform reliably and live up to expectations. If you are open to it, we would like to help make this right by guiding you through troubleshooting steps or exploring service options to ensure your vacuum works as intended. Please consider reaching out to our chat or voice support team, so we can review your case in detail and provide the best possible resolution. Your satisfaction matters deeply to us, and we remain committed to restoring your confidence in Dyson. We sincerely appreciate your patience and the opportunity to support you.
Written by a customer while visiting Dyson