Customer reviews from Dyson
Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Average customer rating
4.3
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
445
4 Stars
100
3 Stars
44
2 Stars
29
1 Star
41
82%of customers recommend this product.
(
365 out of
447)
Customer Reviews for Dyson - V15 Detect Absolute Cordless Vacuum - Gold
Posted by: Mona
Gender:Female
Verified Purchase:Yes
This is my 3rd one. I manage a VRBO that has a 5,000 square foot house. 2 of the vacuums are left there and I use the 3rd one at home. We run across some pretty bad conditions, mostly lots of dog hair at times. Works perfectly, picks up great, and has lots of power. The battery life is great as we have not ran out of charge. 100% satisfied!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rintin
Verified Purchase:Yes
So simple to operate, light, powerful and so handy!
Written by a customer while visiting Dyson
Posted by: Toad
Verified Purchase:Yes
I have become a sweeping fanatic! Now, I can see all the dust/hair and dirt that I never realized was there… what a great invention ☺️
Written by a customer while visiting Dyson
Posted by: Jhrmom
Gender:Female
Verified Purchase:Yes
I love how easy this vacuum is to use, and living with dogs, I use it every day. That being said, I've had it a couple of weeks and the seal in/on the bin broke. While emptying the canister it fell into the trash can. After further investigation this seems to be a reoccurring issue. I shouldn't have this issue, at this price point, after a couple weeks of use. A new bin is on the way and I hope the issue will be resolved.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Dmd7
Verified Purchase:Yes
This is my second chargeable Dyson and I’m very happy with the product
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CapeCodGenXer
Gender:Female
Verified Purchase:Yes
I've had the same Dyson for sixteen years. It was AMAZING! Then we had a house fire; goodbye, faithful friend. I went to the reviews to get the best Dyson available today since I plan to use this for another sixteen, and this delivers on every level. I don't think I have had a cleaner house ever. The light to see all the dirt you didn't notice is either a game changer or an OCD nightmare. Either way, happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bj30468
Gender:Female
Verified Purchase:Yes
I bought it two weeks ago and I couldn’t believe it pick up all my dog hair I didn’t even see! Love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Breck
Gender:Male
Verified Purchase:Yes
I bought this about a month ago and it was sent with the wrong stick. I was told there are none in stock and they don’t know when it will be sent out. I would think it wouldn’t be hard to get one in the way soon, but apparently it is. The vacuum works great, but I can’t do my floors! Help!
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, August 9, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you have received a wrong part. We can imagine how frustrating and disappointing this must be for you. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will assist you with the available options. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson