I bought the V15 Absolute vacuum a few months back, loved it right up to the day it stopped charging. I was so disappointed as I hadn’t had it too long. It took way too long to get a new one, but I now have a replacement, and I am back vacuuming!
I am so happy with this cordless vacuum, it worked great and does a great job cleaing everything very well, all the accesories work fine and I like the one for the carpet and the one for the hard floor with light detection. It is amazing and work great, it is doing a great job cleaning my apartment very well, I love it!
This is my 3rd one. I manage a VRBO that has a 5,000 square foot house. 2 of the vacuums are left there and I use the 3rd one at home. We run across some pretty bad conditions, mostly lots of dog hair at times. Works perfectly, picks up great, and has lots of power. The battery life is great as we have not ran out of charge. 100% satisfied!
I love how easy this vacuum is to use, and living with dogs, I use it every day. That being said, I've had it a couple of weeks and the seal in/on the bin broke. While emptying the canister it fell into the trash can. After further investigation this seems to be a reoccurring issue. I shouldn't have this issue, at this price point, after a couple weeks of use. A new bin is on the way and I hope the issue will be resolved.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 7, 2024
Hi, Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support