I love this vacum because of its performance and suction. I really purchased the vacum because it extremely light weight!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear that you love your vacuum and that its performance, suction, and especially its lightweight design have made such a positive difference for you. If you ever have any concerns or need assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
I bought this a few weeks ago and can’t believe how much better it vacuums compared to past purchased vacuums over the last 40 years. I haven’t seen anything compared to this V15. I do wish every attachment had the green light. The green light further illuminates the dust particles on the ground ensuring nothing is missed. Incredible vacuum!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that the Dyson V15 has impressed you so much compared to vacuums you’ve owned over the last 40 years, and that the green light feature has made such a difference in illuminating dust particles to ensure nothing is missed. We appreciate your suggestion about having the green light on every attachment. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
The automatic function sucks. They're very older versions which you can choose medium level are way better.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the automatic function hasn’t met your expectations and that you feel the older versions with selectable medium levels perform better. We appreciate you taking the time to let us know your experience. If you still have concerns, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I’m giving this Dyson vacuum 3 out of 5 stars. The vacuum itself is okay, but for the price, I expected better quality and sturdiness.
I purchased this vacuum brand new (not refurbished) and have only been using it for about two weeks, mainly for spot cleaning rugs and occasional hardwood floors. The LED light attachment is great and definitely helpful, which is one of the reasons I didn’t rate it lower.
However, my main concern is that the parts don’t seem to fit together securely. The pole/attachment doesn’t look like it fully connects properly, and it almost appears broken. I’ve attached a photo showing what I mean. I’m honestly unsure if this is how it’s supposed to be, but it doesn’t feel right—especially for a vacuum at this price point.
I understood going into this purchase that the vacuum doesn’t stand upright on its own and that you need to hold the trigger button to operate it, so those things aren’t issues for me. But even buying this at a discounted Black Friday price, I don’t feel the overall build quality matches the cost.
If this were a refurbished vacuum, I’d be more understanding—but it was advertised as new. Because of this experience, I’m hesitant to purchase another Dyson and may consider a more affordable cordless option instead.
Overall, it works, but the quality and sturdiness just aren’t there for the price, which is why I’m sticking with 3 stars.
No, I would not recommend this to a friend.
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Response from DysonBy Dyson Customer Service, December 22, 2025
Hi, thank you for sharing your detailed review. We truly appreciate the time you’ve taken to highlight both the strong performance and helpful LED light attachment, as well as your concerns about the fit and sturdiness of the parts. We completely understand how important quality and confidence in your purchase are, and your feedback is very valuable to us. Your satisfaction is important, and if you’re happy to open up with us further, we’d love the opportunity to make your experience even better. Please contact our live chat or voice support team, where our specialists will be ready to assist you right away. Thank you again for your thoughtful input.
Great Vacuum! Excellent Runtime. Suction is very good Easy to assemble Bottom Line: I actually want to vacuum not have to vacuum
Response from DysonBy Dyson Customer Service, January 5, 2026
Hi, thank you so much for sharing your positive feedback with us. We’re delighted to hear that you’re enjoying the vacuum’s great suction, excellent runtime, and ease of assembly. It’s wonderful to know that it makes the task of vacuuming something you actually want to do rather than have to do. We’re glad to hear this and truly appreciate your input.
Constant clogs, constant emptying. This vacuum is such a hassle. We can hardly vacuum for two minutes before a clog forms at the inlet to the canister. Then, after we clear the clog, the cannister fills every 3-5 minutes and must be emptied. It does NOT live up to the hype.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 6, 2026
Thank you for sharing your experience with us. We are truly sorry to hear about the frustration you have encountered with constant clogs and frequent emptying of the canister, which understandably makes vacuuming feel like a hassle rather than a convenience. We completely recognize how important it is for your machine to perform reliably and live up to expectations. If you are open to it, we would like to help make this right by guiding you through troubleshooting steps or exploring service options to ensure your vacuum works as intended. Please consider reaching out to our chat or voice support team, so we can review your case in detail and provide the best possible resolution. Your satisfaction matters deeply to us, and we remain committed to restoring your confidence in Dyson. We sincerely appreciate your patience and the opportunity to support you.
I bought this vacuum because my other Dyson was over 10 years old. This one works great. I love the green light for normal floors. I can see every speckle of dust. The battery doesn’t last super long and will drain quickly. The suction is super strong. On area rugs, the vacuum head will stop moving even if I adjust the head for the rug. I’m still trying to figure it out. What I really do not like about this vacuum is that I have to CONSTANTLY hold the power button for it to work. My fingers get tired and I have to switch hands. The dust holder isn’t big also so I have to empty it out frequently. When I am emptying it, I do accidentally hit the power button so the vacuum will start to go. It is a tad frustrating. If I had known about the power button, I might not have bought this particular model, but it works great.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for taking the time to share such a detailed review of your Dyson. We’re delighted to hear that you’re impressed with the powerful suction and the green light feature that helps reveal hidden dust, and we truly value your feedback on the battery life, dust bin capacity, and power button design. Your insights are important to us as they help us continue to improve our machines, and we appreciate your loyalty in choosing Dyson again after more than 10 years. We’re glad to know that overall your vacuum is performing well, and we’re grateful for your thoughtful comments.
My brother got this for me for Christmas. I have 4 cats 3 with long hair. The vacuum is great for picking up the fur. The green light makes it easier to see all the stuff on the floor and is great because it is easy to see where I missed an area. Easy to maneuver around and I’m able to get to places that the big vacuum can’t. The battery gives me plenty of time to clean the complete house tile and carpet. So nice not to have to deal with the power cord. The additional attachments are handy for a more complete cleaning. So easy I vacuum more frequently. Thanks
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 9, 2026
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Dyson is making cleaning easier and more enjoyable, especially with four cats at home. It’s great to know the green light feature helps you spot hidden debris and that the cordless design, powerful suction, and handy attachments are giving you the flexibility to clean every corner with ease. We’re delighted that the long battery life allows you to cover your entire home without interruption and that you’re now vacuuming more frequently with less effort. Your experience truly reflects what we aim to deliver—innovative technology that makes everyday tasks simpler. Thank you again for choosing Dyson and for taking the time to share your review!