I love the versatility of this vacuum, the only thing that I wish was slightly different was the need to continually hold the trigger for power. I have some shoulder issues and this is a little difficult for me at times. Im sure for someone without pain, this is fine. All in all, I love this vacuum!
It is lightweight and maneuverable making hard to get locations easier. The feature that Illuminates invisible dust on hard surfaces is amazing!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We are delighted to hear that your Dyson Vacuum Cleaner has made cleaning easier with its lightweight and maneuverable design, allowing you to reach difficult areas with ease. It is wonderful to know that the illumination feature has enhanced your cleaning experience by revealing dust particles that are otherwise invisible on hard surfaces. At Dyson, we are committed to engineering machines that combine powerful performance with innovative technology to deliver a deeper, more effective clean. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
This vacuum generally works well, with some great new features. However the new system of having the traditional vacuum head not plug directly into the trigger/tank/battery piece is throwing us a bit. It doesn't always make a great connection, and you have to be much more forceful with it to connect that one might like, considering how incredibly expensive this vacuum is.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are glad to hear that your new Dyson vacuum generally works well and that you appreciate some new features. At the same time, we are sorry to learn that the new connection system for the vacuum head has been less convenient than expected. We understand how disappointing it can be to have to apply extra force to connect parts, especially with a premium product. Your feedback is valuable, as it helps us continue to refine our designs and improve ease of use for our customers. We appreciate you taking the time to share your experience with us.
I love how thorough this vacuum performs. It has been a game changer for me in terms of keeping the pet hair, environmental dust and dirt off of my porcelain floors and area rugs. I love that it saves time and keeps my home clean. The maneuverability gets into even the tightest places. I find that I can clean my 27000 s/f home in half of the time as my previous cleaner with plenty of battery life to spare!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s great to hear how thorough the vacuum performs and that it has been a game changer in keeping pet hair, dust, and dirt off your porcelain floors and area rugs. We’re glad you appreciate the time savings, the maneuverability in tight spaces, and the ability to clean your 27,000 s/f home in half the time with plenty of battery life remaining. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
I had a 15 year old Dyson Rollerball for pet hair and it was slowly (and loudly) announcing it's retirement. This vacuum is a game changer! From over 22 pounds to 8, it was much easier to move around. No cord to trip over, much smaller footprint, and it can get into places the other wasn't able to. Ready for another 15 year lifespan vac (I hope!)
Response from DysonBy Dyson Customer Service, November 17, 2025
Hi there, thank you so much for being a loyal Dyson customer and for sharing your wonderful experience with us! We truly appreciate the many years you have trusted Dyson, and we are delighted to hear how much easier your new vacuum is compared to your older Rollerball. Your feedback means a lot to us, and we are committed to making sure your new machine serves you just as well. To provide the best possible support and guidance, could you kindly share the serial number of your vacuum? Our team will be happy to assist you further.
So far the Dyson V15 Detect Absolute has been great. I wish it was a little lighter, but overall it is a very nice vacuum. The attachments are really easy to connect and use and it is very maneuverable. The battery charge lasts a long time so you can get the house swept without having to stop and recharge. I am very pleased with this vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Hello Vicki, we’re delighted to hear that your Dyson V15 Detect Absolute has been working so well for you. It’s great that the attachments are easy to use, the vacuum is maneuverable, and the long‑lasting battery lets you clean the whole house without interruption. We appreciate your feedback about the weight too, and we’re glad overall you’re very pleased with its performance.
I love, love , love my Dyson. It is has strong suction. It does not charge over 70%, I don’t know why. However I still love it down.
I would recommend this to a friend!
Close
Response from DysonBy Dyson Customer Service, November 29, 2025
Thank you for sharing your feedback. We’re delighted to hear how much you love your Dyson and that its strong suction has impressed you. We also note your concern about the charging not going beyond 70%, and we’d like to understand this better so we can assist you with the best possible resolution. Please reach out to us via live chat or call, and our team will be happy to help. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.