Customer reviews from hp.com
HP - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Average customer rating
4 out of 5
4
(418 Reviews)
Open Ratings Snapshot
Rating breakdown 418 reviews
5 Stars
225
4 Stars
79
3 Stars
36
2 Stars
27
1 Star
51
64%of customers recommend this product. 
(
72 out of 112
)
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Customer Reviews for HP - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Customer Rating
4 out of 5
4
frustrated
on October 31, 2024
Posted by: pamh
Verified Purchase:Yes
after several days still trying to get fax, scanner to work
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Poor new HP Office Jet pro
on March 3, 2025
Posted by: DKkbb
Verified Purchase:Yes
The screen on the newest HP OfficeJet Pro is nearly impossible to read due to its BLACK background
and very very small symbols. I'm very disappointed. I have to get down on my knees to do anything using the screen.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Good, but not great!
on December 3, 2025
Posted by: Linda S.
Verified Purchase:Yes
What I like about it is it will print double-sided documents without my having to get up and turn the paper. What I don't like is that it is slow to react, whether scanning or printing. Why I wouldn't give it more than 3 stars is that it was really hard to install because it came with outdated software and I needed HP help to make it work. That should not be! If HP is still selling an electronic product, it should come with a notice that it will require updating before it will work.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
9125e some good, some bad
on December 27, 2025
Posted by: Bunkys1
from Boston, MA
Verified Purchase:Yes
I've had mostly good experience with HP printers however the earlier models (10 years back) were more solidly built and didn't use as much plastic. My previous HP 8025 and this current 9125e, the paper trays are very flimsy in my opinion... if not careful when pulling them to load paper, you could break the end of the tray which I did on my previous 8025 model. I also don't like the fact that there isn't a paper adjusting slider inside the tray in the front of both these models, only for the sides of the paper (not a plus). The biggest complaint about this 9125e model is how LOUD it is each time it's sits idle and when you're ready to print something... it goes thru it's automatic cartridge adjustment internally and is makes a very loud banging sound like there's something ready to go inside! Would be nice to have a "quiet" printer... this model by far is the loudest I've had but everything runs as it should, color quality is reasonable, digital display is a nice, visible size. I did refer to YouTube for help setting up this printer to my WiFi... found a good tutorial that was much easier to follow than the info from HP's website.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast & Accurate
on January 13, 2026
Posted by: Guy R Jones
from Greensboro, NC
Verified Purchase:Yes
This printer is incredibly fast & has virtually no defects. My previous HP Smart Tank 7602 was slow, had fewer functions and almost a 23% defect rate. I wouldn't recommend that printer to anyone except a very casual user. If you want a printer that meets the needs of someone in business or community service, I'd highly recommend this one.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Noisy printer
on October 5, 2024
Posted by: Bill the disappointed
Verified Purchase:Yes
I am on my second one. The first one made such a racket during "Startup initialization", I thought it was going to break apart (Probably would have). The replacement, while a little quieter, still makes what HP considers an acceptable amount of noise. The actual printing and scanning work great. Just be ready for the noise it makes when it parks or positions the print head.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed
on October 29, 2024
Posted by: Grandmomof7
from Washington
Verified Purchase:Yes
All of sudden critical errors started occurring. Ended up having to disconnect ethernet cable and moving printer to it’s own outlet. Never had to do that before. Not happy. It disorganized my office.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
?
on November 7, 2024
Posted by: Anonymous
Verified Purchase:Yes
The printer is great - except, it is very hard for me to read the text in the 'window'. It is much dimmer than for my previous 9015e. I yse a flashkight to read the text.
Written by a customer while visiting hp.com
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