Customer reviews from hp.com
HP - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Average customer rating
4 out of 5
4
(418 Reviews)
Open Ratings Snapshot
Rating breakdown 418 reviews
5 Stars
225
4 Stars
79
3 Stars
36
2 Stars
27
1 Star
51
64%of customers recommend this product. 
(
72 out of 112
)
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Customer Reviews for HP - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Customer Rating
3 out of 5
3
Great when it works
on August 4, 2024
Posted by: Anonymous
Verified Purchase:Yes
Loses wireless connectivity easily. Recovery is long. Difficult to troubleshoot without HP help.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Functions, but disappointed
on July 26, 2024
Posted by: Really, HP?
Verified Purchase:Yes
After a month of use, this definitely is not of the same quality as my OfficeJet 5740 (which is quite old). It's of lesser substance / quality parts, noisier, rattles and clicks as it gets ready to print. I use HP Smart to print from my phone, usually doesn't receive the command to print unless I'm sitting right next to it. v It gets the job done eventually, but I'm disappointed with the workmanship.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great Capabilities at a Reasonable Price!
on August 19, 2024
Posted by: Edd S
from Providence Forge, VA
Verified Purchase:Yes
Glad to find a replacement for my failed 8600 series OfficePro! All the perks and functions you need to act like a professional office model with a smaller footprint. I did note a few cons, though, in comparison with to my 8600. More plastic parts allowing 'slop' in critical positioning areas. A less than precise paper tray positioning/ operation compared with my 8600! A severely restricted opening to the print head/ ink cartridge access. Not sure if this model will last as long as my 8600...10+ years! The display area is smaller and less visible on this model than my 8600. Also, it does not adjust up or down; you must look at it directly from the front! The display menu is not as intuitive or as clear as the 8600. You'll need glasses/ readers before you toss this model in favor of another. Just my opinion...
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Quality Control?
on August 1, 2025
Posted by: thetis
from Sleepy Hollow, NY
Verified Purchase:Yes
I can't really assess the printer's performance because the unit I received was defective and I'm still waiting for a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
SUPER SLOW
on March 28, 2024
Posted by: Toddfather
from Las Vegas
Verified Purchase:Yes
awful and super slow. Takes 2-3 minutes before it even starts to think about printing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Setup
on November 29, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
We rely on a printer to be available 24/7 which I doubt is an unusual requirement for home or home office.. Setting up the 9125e to meet this requirement was a task and required several trips to the internet. HP wake up! This should be your basic setup instructions- power on 24/7, WIFI connect 24/7, Infact these should be defaults. Also scans to USB should be PDF not JPEG or at least allow a way to reset the power on defaults (firmware?). Another question Why do we have to periodically turn the printer off and then on to get it to reconnect to the WIFI even even though the WIFI light is on?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP OfficeJet Pro 9125e
on April 1, 2024
Posted by: Bill in Dallas
Verified Purchase:Yes
Printer freezes and/or gets system error about once each day. Aggravating.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Do Not Buy This Printer
on January 23, 2025
Posted by: K M S
Verified Purchase:Yes
This printer is basically nonfunctional. The paper tray is so flimsy and poorly made that it’s impossible to get paper to situate correctly and feed through properly. I’ve tried everything I could think of to coax it into working but no dice. It might work if I load one sheet of paper at a time. Luckily, the printer also refuses to remain connected to my wifi so it’s impossible to print anything anyway.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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