Customer reviews from Lavazza North America, Inc.
Aroma Brewer with 84 Freshpacks & Merchandiser SingleServe Coffee, Tea, Hot/Iced For Flavia Freshpacks Only - Black
Average customer rating
4.9
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
20
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Aroma Brewer with 84 Freshpacks & Merchandiser SingleServe Coffee, Tea, Hot/Iced For Flavia Freshpacks Only - Black
Customer Rating
5
Fantastic single serve coffee maker!
on May 16, 2026
Posted by: KalieW
[This review was collected as part of a promotion.] I'm in love with this coffee maker! I'm not a big coffee drinker but enjoy a cup every now and then so I prefer a single serve coffee maker. I previously had the most popular brand and it was fine but didn't make the best tasting coffee. The Flavia makes delicious coffee! The way the coffee packs work, there's never any mixture of flavors no matter what packs you choose. It heats up fast and spits out hot coffee quickly, although I do usually use the iced setting. On the iced setting, I can do 2 runs of it using 1 packet to good a good travel mug sized cup (filled with ice). Quick and easy in the morning. I've tried most of the coffee/drink packets that came with the bundle and decided I really don't like some of them. But the ones I do like are great! The different flavor options are much more limited than the other big brand which is a downside. The display shelf is a bit large for my apartment but would be great in a small office or business.
Written by a customer while visiting influenster.com
Customer Rating
5
Groovy machine!
on May 24, 2026
Posted by: SherylC
[This review was collected as part of a promotion.] I have never had any kind of K-cup, or similar, type of machine, so I have no basis of comparison, but I am really liking this machine! It’s pretty straightforward and easy to get the hang of. It is SUPER fast! It’s not too big and bulky, so doesn’t take up a large amount of counter space. There are lots of different beverage options- even cold-brew (over ice) options. The Freshpacks are little bags, which aren’t too easily stacked for storage, but they are still quite small, so not a huge deal. The machine is easy to wipe clean, although I’m not too sure about long term cleaning and maintenance of the inner part of the machine. This machine is a great option for people not into brewing a whole pot of coffee, and who love variety!
Written by a customer while visiting influenster.com
Customer Rating
5
Love this machine
on May 24, 2026
Posted by: MelissaC
[This review was collected as part of a promotion.] This is such a nice, sleek and modern machine. Make sure you run the initial flush cycle for proper functionality. You have options to make coffee, lattes, teas and hot chocolate. You also have the option for hot or cold and sizes 7oz, 9oz and 12oz. The cup stand is removable so you can fit each size cup comfortably. The front opens up so you can put whichever packet you want in there and each drink comes out completely clean and tasting great everytime. I highly recommend this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient and Fresh
on May 25, 2026
Posted by: AshleighS
[This review was collected as part of a promotion.] The Flavia Aroma Bundle with 84 freshpacks offers an easy and convenient way to brew fresh coffee or tea whenever you like. Each pack is individually sealed to keep every cup fresh, flavorful, and consistent. I love how quick and easy it is to use. It will definitely make my mornings much smoother.
Written by a customer while visiting influenster.com
Customer Rating
4
New way to make hot beverages
on May 25, 2026
Posted by: WilliamC
[This review was collected as part of a promotion.] The Flavia brings a new concept to hot beverages. It is similar in size to a traditional single coffee maker. Making a beverage is fairly easy, you grab the packet, put it in the machine and select your desired button. The machine makes the beverage pretty quickly too.
Occasionally the packet makes a mess depending on the cup.
Flavia also has a big selection of products too which is nice.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use!
on May 25, 2026
Posted by: ErinM
[This review was collected as part of a promotion.] Oh my goodness where do I start with this amazing coffee maker?? I truly think this may be one of the best systems I’ve ever used! I love that there are so many different choices when it comes to coffees, teas, hot chocolate etc. it’s super easy to use and I feel like the flavor packets have less waste than pods. It was super easy to set up and I also like that you can adjust to the height of the cup. Overall very easy to use straight out of the box and makes delicious, thick, rich and creamy coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, Versatile and SO Satisfying!
on May 26, 2026
Posted by: MelanieS
[This review was collected as part of a promotion.] Finally, a non-mess machine for coffee! I love how the Flavia uses packets instead of pods. The function is easy. You click the nozzle of the packet in (—which I gotta say, is SO satisfying), push a couple buttons and that’s it! The machine does all the work and leaves NO mess. Just remove the used packet once you are done.
I really like how sleek and slender the machine itself is… it fits easily in with my other countertop appliances, without taking up too much space at all. The assortment of fresh packs in the bundle are displayed really cute in the holder… however, in contrast to the machine, I find the packet holder a bit bulky… so while it displays them nicely, it takes up too much space.
That said, the assortment of flavors is AWESOME. My husband loves the Lavazza mocha latte and my favorite is the Lavazza caramel. I gotta say, Lavazza never misses…. it’s ALWAYS smooth, just powerful enough and full of flavor.
It’s so great how many brew options the Flavia has to choose from, allowing you to make a variety of different brewed beverages from lattes to coffees to teas and more. The ease and versatility of brew options is what makes this brewer stand out over others! 10/10
Written by a customer while visiting influenster.com