Customer reviews from bestbuy-ca
Black+Decker - 8,000 BTU Smart Portable Air Conditioner with WiFi & Remote, 3-in-1 AC, Fan & Dehumidifier, App & Voice Control
Average customer rating
3.3
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
3
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for Black+Decker - 8,000 BTU Smart Portable Air Conditioner with WiFi & Remote, 3-in-1 AC, Fan & Dehumidifier, App & Voice Control
Customer Rating
3
Meh...
on June 15, 2026
Posted by: L
from Wpg.
I set this unit up in my bedroom (took me ~2hrs on my own, so relatively easy set up) but I haven't really used it because it's so darn loud(!?) The times I have turned it on low or the quieter overnight setting--during the day so as not to wake my neighbours--it's been ok; it takes several hours to bring the temp in a ~12' x 15' room from 26C down to 22C. So, I'm not particularly impressed by its cooling ability. Also, I have to cover the top read-out panel with a thick dark towel to block the electronic read-outs otherwise the glow lights up the room and keeps me awake at night.
With all the rain we've been getting, I'd like to try the humidifier setting. But I'm not sure how drainage will work: how much water will drain and will it drain properly with the hose sloped up into whatever catch-basin/container I can find? (none was supplied).
I still haven't decided whether I'll return this item (it'll take me several hours to pack it back in its box plus it's heavy and cumbersome, so I'll need a dolly and help to transport it down the stairs and to my car).
In retrospect, I would spend the extra money for a quieter, better working unit with a built-in drainage compartment for the humidifier. And a better energy rating would also make a considerable difference (will this be another piece of crap that's built to breakdown shortly after the warranty expires and end up in a landfill somewhere??)
With all the rain we've been getting, I'd like to try the humidifier setting. But I'm not sure how drainage will work: how much water will drain and will it drain properly with the hose sloped up into whatever catch-basin/container I can find? (none was supplied).
I still haven't decided whether I'll return this item (it'll take me several hours to pack it back in its box plus it's heavy and cumbersome, so I'll need a dolly and help to transport it down the stairs and to my car).
In retrospect, I would spend the extra money for a quieter, better working unit with a built-in drainage compartment for the humidifier. And a better energy rating would also make a considerable difference (will this be another piece of crap that's built to breakdown shortly after the warranty expires and end up in a landfill somewhere??)
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
No idea
on June 16, 2026
Posted by: Donnella
from Calgary
I had to pick up the product yesterday because the company that sells this used a delivery company that couldn’t find an address downtown. I missed using this in the heat and now I’m waiting to use it. I cannot recommend what supplier supplied this
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
So far so good!
on June 21, 2026
Posted by: JD
from Vancouver
So far so good! Had it a few weeks now. No problems. It’s def loud but it’s fine for us. We don’t use it in the bedroom. Mostly to keep the air moving in our apartment which has a lot of stale air due to poor air movement. Our place is cooler now but not cool cool as we keep it at 26deg. We don’t need it cooler than that. Nice to beable to sit in front of it if needing the extra cool down. Installation was a little tricky with our window being vertical but spouse figured it out. Hose isn’t super long, which is easy to manage but also can’t move it very far. Easily connected it to app and can use voice control to turn it off and on! All in all a good purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca